i am blocked

[anniee_apple]

hi i cannot down load because i am blocked

[junesgirl7]

it seems a lot of ppl are having trouble.... it all started with the latest download.   Can't see vids because says missing plug in.  not seeing any answers to our problems

[anniee_apple]

hi

are you having this problem too?

[anniee_apple]

my problem started to day laptop was cool last nite

really fed up

[Seacret]

I am blocked,i have tried EVERYTHING<what the H,am I to do.Apple computer,now am blocked from all the things I loved to do on the computer,how do i find Admin  password and how does it FIX this problem,getting so fed up.Tried over and over

[pwillener]

"blocked" means you are using an old Flash Player version; update to the latest.

[Seacret]

Have tried over and over,it will not download the flash player update

[pwillener]

What means "will not download"?  See also http://forums.adobe.com/thread/1195540

[Seacret]

I have followed the instructions to the letter,it refuses my id and password.changed them ,same will not complete.In my settings i had said to please automatically update,allow Java allow all other plug ins.I am stuck with nowhere to turn

[pwillener]

What password are you using?  You need to enter your administrator password, not Adobe ID or Apple ID.

[Seacret]

Pat how do I find that? thanks

[pwillener]

Sorry, I don't know.  I do not even know what operating system you are on.

If you are on a Mac, you may try your normal login password.

If you are on Windows, ask the person who installed Windows.  In many cases, the Windows admin password is just blank; try hitting the Enter key in the password field.

[Seacret]

Pat How do i find the Admin password,I have no idea?

[Seacret]

Thanks Pat

[Seacret]

have tried 100 times