RoboHelp10 freezes when open or create a project

[oceanbreeze]

RoboHelp10 freezes when open or create a project.  I have been working around this, but can no longer do that.

I need to rename one topic within a project and cannot do that because of it freezing.

I uninstalled and re-installed RoboHelp 10 this morning and it didn't make any difference.

I'm using RoboHelp HTML on a Windows 7 OS.

Thanks,

Diane

[Jeff_Coatsworth]

Where are you trying to create or open these projects? Local or network? Source control involved?

[oceanbreeze]

It is local. No source control involved.

I was trying to create a project. RoboHelp also freezes when I use the

"Open" folder on the RoboHelp startup page or File > Open. It does not

freeze if I open a project by clicking on one of the recent projects that I

have used on the startup page.

Thanks for your help.

Diane

On Tue, Oct 14, 2014 at 12:28 PM, Jeff_Coatsworth <forums_noreply@adobe.com>

[Captiv8r · Accepted solution]

Hi there

What you are describing sure sounds an awful lot like a misplaced dialog. So try this. Next time it freezes, press and hold the Windows logo key on your keyboard, then press the left arrow key two or three times, See if a dialog magickally appears.

Cheers... Rick

[oceanbreeze]

Rick,

That worked.  I haven't had anymore trouble since I did that.

Thanks so much for your help!

Diane