4 Replies Latest reply: Oct 29, 2014 7:47 AM by dansalzman

how to update credit card information.

dansalzman Oct 27, 2014 9:41 AM

I have been a Behance pro user for years. I need to update my credit card info. When navigated to the Adobe site, through the Behance site, I cannot find my payment options. When on Adobe, it does not display that I have any "Products"

1. Re: how to update credit card information.

SarahBehance1 Oct 28, 2014 7:11 AM (in response to dansalzman)

Hello - thanks for writing. Yes, I do see that you're paying for ProSite through Adobe, so you should be able to see that information and update it her: https://accounts.adobe.com/plans

Do you see any information there? Let me know!
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2. Re: how to update credit card information.

dansalzman Oct 28, 2014 7:37 AM (in response to SarahBehance1)

Nope, nothing there. Shows that I do not have any plans or products. Do not see a spot with credit card info either
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3. Re: how to update credit card information.

SarahBehance1 Oct 29, 2014 7:08 AM (in response to dansalzman)

Hello - I just responded to your ticket in the Behance Support portal with more information - let's take the convo there so that we can talk one-on-one.

Thanks!
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4. Re: how to update credit card information.

dansalzman Oct 29, 2014 7:47 AM (in response to SarahBehance1)

Once I was told that I need to sign into my prosite and "purchase" again, I got it working. Thanks for your help.
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