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Adobe Flash lost connection @ 30%. Mac install fails.

Community Beginner ,
Oct 27, 2014 Oct 27, 2014

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I am seeing this all over the forums with no one finding a solution. I have tried everything suggested either in Safari or Firefox including a clean install 3 times!! Even after uninstalling and deleting the flash files in the library, when I go to try downloading and installing it immediately starts at 30% and then I get the error message "Lost connection. Trying to connect...." then it hangs for a bit and then I get "Connection failed. Unable to complete installation." I go to their support link when the install fails but the link that they suggest to download from directly in the final step is "NOT FOUND". See here: Installation problems | Flash Player | Mac

This same link is showing up in several forums for a solution. I don't know what else to do. I'm posting this to add to the many many others with the same issue in hopes that Adobe will fix this! I am on a MAC OS 10.9.5. Never had this issue before with the flash updates!!!

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correct answers 1 Correct answer

Community Beginner , Oct 27, 2014 Oct 27, 2014

Solution found on another thread. Download the offline installer here: http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx. dmg

I downloaded and was able to install Flash properly. Make sure you do a clean install just to be sure.

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Guest
Oct 27, 2014 Oct 27, 2014

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Hi,

I am having the exact same problem, except running on Mac. Would really like to find out the solution. Please please please pass on any information if you figure it out.

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Community Beginner ,
Oct 27, 2014 Oct 27, 2014

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Solution found on another thread. Download the offline installer here: http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx. dmg

I downloaded and was able to install Flash properly. Make sure you do a clean install just to be sure.

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Guest
Oct 28, 2014 Oct 28, 2014

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Thank you very much for your help! It is working now! I tried the offline installer, but didn't work, this link worked perfectly.

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