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Flash Player login not recognized

New Here ,
Oct 26, 2014 Oct 26, 2014

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login name and password not recognized for download of update and I don't have original email access

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correct answers 1 Correct answer

Adobe Employee , Oct 27, 2014 Oct 27, 2014

The password you are being asked for is YOUR COMPUTER password, as it is the OS that is prompting for the password.  It is not your Apple ID password.

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LEGEND ,
Oct 27, 2014 Oct 27, 2014

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You don't need to login to download Flash Player.

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New Here ,
Oct 27, 2014 Oct 27, 2014

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When I attempt to download, a box pops up that shows a user/account name and says "type your password to allow Install Adobe Flash Player to make changes"

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Community Beginner ,
Oct 27, 2014 Oct 27, 2014

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I am having the same issue, would really like to know how to install.

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Adobe Employee ,
Oct 27, 2014 Oct 27, 2014

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What OS, including version?

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New Here ,
Oct 27, 2014 Oct 27, 2014

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It varies, depending on your machine. For example, my OS version is 10.6.8, for a Mac Mini purchased in 2010.

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Guest
Oct 27, 2014 Oct 27, 2014

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I have a MacBook Pro with Software OS X 10.9.5 (13F34), password for my Mac still does not allow to get pass the password box

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Community Beginner ,
Oct 27, 2014 Oct 27, 2014

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Mac OSX version 10.7.5

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Guest
Oct 27, 2014 Oct 27, 2014

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Same problems all weekend on my Mac "a box pops up that shows a user/account name and says "type your password to allow Install Adobe Flash Player to make changes" the password is not accepted so frustrated opened up a new account with a new email address...went thought the entire process & inserted my new password did not accept...same problem. Now I have two accounts with Adobe, same problems & now I fear that I increased the problems Help Please

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Adobe Employee ,
Oct 27, 2014 Oct 27, 2014

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The password you are being asked for is YOUR computer pasword, as it is the OS that is prompting for the password.  It is not your Adobe ID password.

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New Here ,
Oct 27, 2014 Oct 27, 2014

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That worked. Thank you, so much!

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Guest
Oct 27, 2014 Oct 27, 2014

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I posted my Apple Id it still could not get pass the password

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Guest
Oct 27, 2014 Oct 27, 2014

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!. Double Click Adobe Flash Player Installer

2. Install Adobe Flash Player - Opened it

3. Pop Up Window came up requesting Password.. [redacted - don't post your passwords online!]

4 Help Please

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Adobe Employee ,
Oct 27, 2014 Oct 27, 2014

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The password you are being asked for is YOUR COMPUTER password, as it is the OS that is prompting for the password.  It is not your Apple ID password.

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LEGEND ,
Oct 29, 2014 Oct 29, 2014

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Everybody who posted in this topic, please read this: https://forums.adobe.com/thread/1619850

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New Here ,
Oct 29, 2014 Oct 29, 2014

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I was finally successful in downloading and installing the Flash Player update, using the Mac installation disc and resetting my administrator password.

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New Here ,
Oct 29, 2014 Oct 29, 2014

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One add'l comment, you will lose your Keychain accounts (found in Keychain Access in Utilities) and need to reinstall them, especially for your emails, which for me is ATT Uverse. So, you will need new inbound and outbound passwords for all wireless accounts.

I finally resorted to using Apple for online support, and they were very helpful, but if you don't have any free service left on your protection plan or warranty, it will cost you $20.

Begin forwarded message:

From: Mark Carter <markust747@att.net>

Date: October 29, 2014 5:21:58 AM CDT

To: jive-1747026194-21rd7-2-43fi0@adobe-v7.hosted.jivesoftware.com

Subject: Re: Flash Player login not recognized

I was finally successful in downloading and installing the Flash Player update, using the Mac installation disc and resetting my administrator password.

>

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New Here ,
Dec 22, 2014 Dec 22, 2014

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How do I change my computer password as the password I'm using is not working - Nancy

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