Using my current ID and password I can sign in to Adobe. When I try to download the upgrade to Flash Player they ask for ID and password. When I put in my current one it is rejected. What causes this and how do I correct it?

[wxgo]

Using my current ID and password I can sign in to Adobe. When I try to download the upgrade to Flash Player they ask for my ID and Password. When I insert my current ID and password it is rejected. How do I correct this problem? Is it an incorrect sign in from an old ID, and/or an old password associated with Flash Player?

[Ned Murphy]

Flash does not require a pasword to download/install.  It is most likely your machine that is asking you to provide its login access information in order to allow the download/installation to occur.

[momperino]

Would that be my apple ID on my Mac?

[Guest]

My question also!

[Guest]

Apple ID does not work either

[Ned Murphy]

I am not a Mac user so I cannot say.

[Guest]

thanks!

[jeromiec83223024 · Accepted solution]

The password prompt is supplied by the operating system, and is intended to protect you from accidentally installing software.  You will get this prompt for any installation outside the App Store context.

If you do not need to enter a username or password when starting your computer, you can probably just leave the password field blank when acknowledging this prompt.

[Guest]

Thank you so much - you touched on the missing piece for me.

All installed and good to go!!!

Much appreciated.