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1. Re: Changing VAT/tax nr
hans-g. Oct 28, 2014 12:33 AM (in response to bellahelena)Guten Morgen Bella Helena,
to change your (I quote from the link below) "... account informations, please use
http://helpx.adobe.com/pl/x-productkb/policy-pricing/account-password-sign-faq.html
Second: I walked through mine and I didn't find an entry where I should have to specify a "VAT/taxation number". Do you really have to declare it in a Adobe form? In my case I only have to do that for commercial purposes, on a website, or something like that.
Hans-Günter
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2. Re: Changing VAT/tax nr
bellahelena Oct 28, 2014 2:24 AM (in response to hans-g.)Thank you for fast answer.
I don't know if I wrote the post in the right place.
I was trying to buy Adobe Premiere and in the field "invoice data" I wrote the incorrect VAT number (in Poland it would be my Tax Identification Number).
Tried to change it after but it was impossible. Now I am struggling for any info. and seems like no one is there to help me
Do you know how to fix it by any chance?
Thanks
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3. Re: Changing VAT/tax nr
hans-g. Oct 28, 2014 2:44 AM (in response to bellahelena)Hi,
please click through http://helpx.adobe.com/pl/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
And if still necessary and for further questions you can have a look there: "Telephone numbers of customer service and technical support Adobe worldwide" >>> https://www.adobe.com/eeurope/elicensing/licensemanagement/alm/contact.html.
Furthermore I'll try to interest one of Adobe's staff to second you in your problem.
Hans-Günter
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4. Re: Changing VAT/tax nr
Preran Oct 28, 2014 4:57 AM (in response to bellahelena)Like Hans said, use the Contact Us link to get in touch with a support representative. They will help you.
If you still have issues, get back to us through this post.
Thanks,
Preran
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5. Re: Changing VAT/tax nr
hans-g. Oct 28, 2014 5:35 AM (in response to Preran)Hi Preran, thanks!
All the best!
Hans-Günter
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6. Re: Changing VAT/tax nr
bellahelena Oct 28, 2014 6:11 AM (in response to hans-g.)Thank you Guys!
I have used the chat and it worked perfectly. problem solved
Have a nice day
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7. Re: Changing VAT/tax nr
hans-g. Nov 1, 2014 3:20 AM (in response to bellahelena)Hello Helena, good morning!
You are very welcome!
... and many thanks for your "little green star"
All the best,
Hans-Günter



