Changing VAT/tax nr

[bellahelena]

Please anyone can tell me how to change my VAT/taxation number?

I have enough of being sent from one help desk to another without answer.

I am from Poland.

[hans-g.]

Guten Morgen Bella Helena,

to change your (I quote from the link below) "... account informations, please use

http://helpx.adobe.com/pl/x-productkb/policy-pricing/account-password-sign-faq.html

Second: I walked through mine and I didn't find an entry where I should have to specify a "VAT/taxation number". Do you really have to declare it in a Adobe form? In my case I only have to do that for commercial purposes, on a website, or something like that.

Hans-Günter

[bellahelena]

Thank you for fast answer.

I don't know if I wrote the post in the right place.

I was trying to buy Adobe Premiere and in the field "invoice data" I wrote the incorrect VAT number (in Poland it would be my Tax Identification Number).

Tried to change it after but it was impossible. Now I am struggling for any info. and seems like no one is there to help me

Do you know how to fix it by any chance?

Thanks

[hans-g. · Accepted solution]

Hi,

please click through http://helpx.adobe.com/pl/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

And if still necessary and for further questions you can have a look there: "Telephone numbers of customer service and technical support Adobe worldwide" >>> https://www.adobe.com/eeurope/elicensing/licensemanagement/alm/contact.html.

Furthermore I'll try to interest one of Adobe's staff to second you in your problem.

Hans-Günter

[Preran]

Like Hans said, use the Contact Us link to get in touch with a support representative. They will help you.

If you still have issues, get back to us through this post.

Thanks,

Preran

[hans-g.]

Hi Preran, thanks!

All the best!

Hans-Günter

[bellahelena]

Thank you Guys!

I have used the chat and it worked perfectly. problem solved

Have a nice day

[hans-g.]

Hello Helena, good morning!

You are very welcome!

... and many thanks for your "little green star"

All the best,

Hans-Günter