0 Replies Latest reply on Oct 28, 2014 8:47 AM by Bob Pendergrass

    I need to set my computers to their original factory settings, which will wipe out my photoshop software, I can I do this without loosing my licensing when I reinstall photoshop

    Bob Pendergrass

      n Sept. 2013 our high school purchased adobe photoshopCS6 and 32 license.  I am having software issues not with your product, but another product I am trying to install.  In order to install this software, I have to restore windows 7 operating system to its factory settings, which will wipe out the photo shop software installed.  I need to do this, but I want to make sure there will not be a licensing issue when I reinstall photo shop.  The order number was 138097298, end user purchase order number 140405, end user organization Fresno County Office Education, agreement number 4400363765, windows Lic.SN 1330-1056-0522-7265-0134-9860, end user ID 20644173 Fresno County Office Education.  Please let me know what I have to do, to not to have a licensing issue.  Thanks for your assistance.  My name is Robert Pendergrass, Computer Instructor, Mendota High School, phone 559-655-1993, e-mail: bobpen@mendotausd.k12.ca.us