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I converted a project from RoboHelp 9 to 11, and discovered that several of my topics were changed. Most of the changes were minor, e.g. spacing, bold type, bullets, etc., but I'm still having to go through each page, to make corrections. Oftentimes, the "problems" don't show up until I View the topic, but up to this point I've been able to fix them. However, one topic looks fine in Design view, but when I open it in View, almost all of the text is gone. I've tried retyping portions, to see if it reappeared, but not all of it does. Do you have any idea what is happening and how I fix it?
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Hi there
Try selecting some of that text. Preferably at the beginning of the text that disappears. Then click the HTML button to look at the code.
Screen capture that and share it here using the Camera icon.
Cheers... Rick
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Thanks for responding – but I think I just found the problem. Apparently, the conversion changed the color of the text to transparent. When I restored it, the text appeared in View.
Regards,
Kathie
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LOL, so it was exactly as I expected we would see.
Nice catch! Rick
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Have you run across several “quirks” like this? The last time I converted to a newer version – from 5 to 7, it mucked up all of the text, spacing, etc. Very annoying…
Kathie
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LOL, you should probably check out my dear friend Peter Grainge's site
Here's the deal. In times past, the eHelp corporation had RoboHelp. And they created RoboHelp HTML long before HTML really was wildly popular. In those times it was necessary to implement some rather arcane workarounds to allow editing and a WYSIWYG environment.
Time moves forward and Adobe are now the owners of the venerable RoboHelp. They modified the editor to be more standards compliant. And as you might imagine, that has the real possibility of somewhat munging things. Not that RoboHelp is munging code, but browsers are now a bit more persnickety about things. For example, that transparent thing was likely there in earlier browser versions and was ignored. So it's a combination of things.
Cheers... Rick
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Thanks!
Kathie Gentry
c-Systems Software, Inc.