Adobe Flash Player doesn't install on my MacBook

[jaydeefierce]

When i run the adobe flash player download/install app it won't get further than 30%! Then it says; "Connection lost.. Trying to reconnect.." so i can't install it on my MacBook and i really need it! Can anybody help me please?

[Jaydotsmif]

Mine is doing the exact same thing! Does anybody know what could be causing this?

[LeeL]

Mine says "plug-in blocked".    I have now lost YouTube.   I thought I was just installing a newer version.  Now I do not have anything on my older MacBook (MacOS 10.6.8).   Is there anyway I can get rid of what I tried to install (maybe Flash Player 15.0.0) & just go back to what I had?   I've gone through all the helpful steps,but to no avail.   Thank you!!

[LeeL]

I got it to work!   Thanks for the great discussions. 

[Cudi]

Mine is doing the same thing too! it made me try to update flash after I updated to Yosemite.

[gregalchin]

Same here on a MacBook Air running OS X 10.10! I changed the security setting in System Prefs, also adjusted security settings in safari but no luck. Attempted to download the full installer following the "in case of emergency" aka  "Still having problems?" but no luck as multiple browsers say they can't connect to the server

ADOBE please lift your game and resolve this.!!!!!!!

[pwillener · Accepted solution]

Alternate download link http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dmg

[gregalchin]

Thank you so much Pat! The alternate download link worked a treat. Downloaded and installed smoothly. I am one happy camper!

[jaydeefierce]

Thank you so so so so so much Pat! The alternate download worked for me!

[Apple_said_to_call_Adobe]

Ok...  so I tried this and it still hangs up at 95% complete....   help... I am running 10.9.5 

[Apple_said_to_call_Adobe]

This still doesn't work for me.  I have tried everything.  The Apple support person said that maybe there are some Adobe files I need to delete?  I have done an uninstall and can't think of anything else.  Any ideas?

Pat Willener

[pwillener]

Apple said to call Adobe wrote:

The Apple support person said that maybe there are some Adobe files I need to delete?

Then try this: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

If that does not help, please provide your install log files: https://forums.adobe.com/thread/985831

[Apple_said_to_call_Adobe]

did the uninstall and here are the logs. 

There are a bunch (since I have tried so much) with this:

2014-10-04 17:04:05 -0500 SAU: End SAU run with exit code: 2001

Some say:

2014-10-24 16:16:22 -0500   IM: ---------- log start ----------

2014-10-24 16:16:22 -0500   IM: All install checks pass

2014-10-24 16:16:22 -0500   IM: Unexpected umask value for process: 0

2014-10-24 16:16:25 -0500   IM: User does not have any processes that need to be closed.

2014-10-24 16:16:25 -0500   IM: [install started]

2014-10-24 16:31:16 -0500   IM: ---------- log start ----------

2014-10-24 16:31:16 -0500   IM: All install checks pass

2014-10-24 16:31:18 -0500   IM: User does not have any processes that need to be closed.

Some say:  (but may be safari I needed to close)...

2014-10-25 07:25:56 -0500   IM: ---------- log start ----------

2014-10-25 07:25:56 -0500   IM: All install checks pass

2014-10-25 07:25:56 -0500   IM: Unexpected umask value for process: 0

2014-10-25 07:25:59 -0500   IM: User has 1 process that needs to be closed.

2014-10-25 07:25:59 -0500   IM: Install failed with error code: 17.

2014-10-25 07:25:59 -0500   IM: ----------  log end  ----------

This is from the uninstall;

2014-10-28 07:32:22 -0500   IM: ---------- log start ----------

2014-10-28 07:32:28 -0500   IM: User does not have any processes that need to be closed before the Flash Player can be uninstalled.

2014-10-28 07:32:28 -0500   IM: Uninstall Started

2014-10-28 07:32:28 -0500   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-10-28 07:32:28 -0500   IM: [uninstall start]

2014-10-28 07:32:28 -0500   IM: user authorized

2014-10-28 07:32:28 -0500   IM: [file removal start]

2014-10-28 07:32:28 -0500   IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

2014-10-28 07:32:28 -0500   IM: Removed file: '/Library/Internet Plug-Ins/Flash Player.plugin'

2014-10-28 07:32:28 -0500   IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

2014-10-28 07:32:28 -0500   IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

2014-10-28 07:32:29 -0500   IM: Removed file: '/Library/Internet Plug-Ins/flashplayer.xpt'

2014-10-28 07:32:29 -0500   IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

2014-10-28 07:32:29 -0500   IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

2014-10-28 07:32:29 -0500   IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

2014-10-28 07:32:29 -0500   IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

2014-10-28 07:32:29 -0500   IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

2014-10-28 07:32:29 -0500   IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

2014-10-28 07:32:29 -0500   IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

2014-10-28 07:32:29 -0500   IM: Removed file: '/Library/LaunchDaemons/com.adobe.fpsaud.plist'

2014-10-28 07:32:29 -0500   IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud' to remove.

2014-10-28 07:32:29 -0500   IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml' to remove.

2014-10-28 07:32:29 -0500   IM: Did not find bundle receipt to remove.

2014-10-28 07:32:30 -0500   IM: Removed file: '/Library/PreferencePanes/Flash Player.prefPane'

2014-10-28 07:32:30 -0500   IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist

2014-10-28 07:32:30 -0500   IM: [file removal end]

2014-10-28 07:32:30 -0500   IM: [uninstall end]

Do you see anything that I may need to do?  Thanks in advance!!

Pat Willener

[pwillener]

Try using the offline installer http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dmg

[Guest]

thanks.

I got running now