1 Reply Latest reply: Oct 30, 2014 12:47 AM by Scott V

orange triangle on files when synching

Spartan707 Oct 29, 2014 12:03 PM

I am using CC-2014 on Mac

I have a folder with a mix of .psd and .tif files—about 300 images in total.

Some of these (both file types) have orange triangles on the file icon.

And, the synch has now been running for about 5 days and does not appear to be moving past this point—just stalled and little wheel in the CC Synch panel is spinning--spinning

What does the orange icon mean?

Where Can I get further information for troubleshooting?

Any suggestions for how to fix this ?

1. Re: orange triangle on files when synching

Scott V Oct 30, 2014 12:47 AM (in response to Spartan707)

Hi Michael,
The Orange triangle icon is representing that the file was not able to sync with the Creative Cloud. In the Creative Cloud application manager. Click the Gear icon > Preferences> Files Tab> Turn syncing on.
That should work.
Thanks
Scott
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