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Not able to install Flash player as it says my username and password is wrong

New Here ,
Oct 31, 2014 Oct 31, 2014

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I am unable to install Flash player on my Apple Macbook Pro as it keeps saying my username and password is wrong, despite the fact i can sign into my account on the Adobe website

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Guest
Oct 31, 2014 Oct 31, 2014

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I received notice to update my flash player.  Can't do that as the password doesn't work so I can't get into my acct. to allow them to update.  I have changed my password several times but none will update and allow me into my acct.

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Adobe Employee ,
Oct 31, 2014 Oct 31, 2014

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This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

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