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Unable to get flashplayer installer to finish, just see a black box for installation
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IE 11, Windows 9 is the OS
Have downloaded installer for current version. Rebooted PC, run the uninstaller from site. started installer and all I see is the black box for the installer just hanging there and it not wanting it to close. I am out of options on how to correct this
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sorry windows 7 not 9
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Use the offline installers
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Offline installers do the same thing.
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No, that would look completely different:
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My screen shot was from the offline installer, My temp work around was to install an earlier version. There seems to be a issue with the curent version installing,
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This is not a widespread issue. Flash Player has 1.2 billion active installs, ~80% of which are on Windows. We're simply not seeing the apocalyptic flood of complaints that would correspond to the problem that you're suggesting. In fact, this is the only active thread I'm aware of. The most likely possibility is that this is specific to your computer.
My recommendation would be to boot into Safe Mode and see if you can proceed through the installation as expected.
Start your computer in safe mode - Windows Help
If that works, there's probably a third-party compatibility issue in play. Safe Mode will keep anything that might be interfering from starting up.
If it doesn't work, it would be interesting to know more about your system.
Launch a command prompt and type the following:
dxdiag
Hit Enter
When the DirectX Diagnostic Tool loads, choose Save All Information, and save it to the desktop
Copy and paste the contents into a reply here. You might have to break it into two posts if the forums complain about it being too long.
Thanks!