Hi all. We have just released a Lightroom Mobile  update 1.2.1 to the app store. The syncing problems after an ios8 update should be solved with that. - Guido

I am having the same issues... I have created new collections in LR on desktop and sync them, at the same time I stopped syncing some other collections... My Web and iPad collections have not updated. They show the collections for which the syncing was turned off in LR Desktop. I can't get it to sync. Please help.

And by the way, all my apps on iPhone and iPad are up to date.

HI, same problem. re-installing LR mobile has no work Any further tip ?

Hi,

what you should always do when running into this kind of problem (not seeing the images in mobile or web) is to :

1. mention which OS and Version you are using.

2. In Lightroom Desktop - go to preferences/Lightroom mobile and keep the Alt key pressed.

You will now see the "Generate Diagnostics Log" button - click on it to create a diagnostics log that you can send to us.

Note: this log should not be shared publicly

3.

1. Shut down Lr Desktop
2. Then delete the Sync.lrdata file:
   Win: C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata
   Mac: /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata
3. Restart Lr Desktop and start to sync

If no images show up on mobile but the syncing is done on Lr Desktop you should take a diagnostics log and send it from
Lr mobile.

You can do it by:

1. opening the settings (press the Lr icon)

2. And then keeping the same icon pressed.

Send us that log and we should normally be able to figure out what's wrong.

Let us know if it helped.

thanks,

Ignacio

Gracial Ignacio:

It works, the directory deletion did its magic.

let me know you still interested on the log files

Thanks

Alejandro