password

[Guest]

adobe will not accept my password?

[hans-g.]

Hello rometim,

you should have a look at Adobe's database, to see what's stored/saved about your accounts. Here you will find general infos about your Adobe Account

https://www.adobe.com/account.html and

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

If necessary and for further questions click through http://helpx.adobe.com/contact.html till you reach the chat and if "open" please use it, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

On the other hand you can have a look there: "Telephone numbers of customer service and technical support Adobe worldwide"

>>> https://www.adobe.com/eeurope/elicensing/licensemanagement/alm/contact.html (I used Europe's link, but that makes no difference.)

Hans-Günter

[frustrated_flash]

I am having the same problem w/ passwords.  I have gotten thru to the online chat only to be told Adobe doesn't support the online service for flash player.  i also tried the list of phone numbers listed above link.  I brought me to a line that was trying to sell other products, when i wasn't interested it told me to call an information # that went no where.  What a joke!   have changed all the passwords, i have checked on Adobe's site for my personal info…how it is recorded exactly.  Still no success. 

[pwillener]

What are you all doing?  I have posted the information in my first reply; does anyone even read the solutions posted?

[frustrated_flash]

I read your discussion, what if you don't remember the administration password? How do you gain access?

[pwillener]

That depends on your operating system.

If you are on a Mac, ask Apple.

If you are on Windows, ask Microsoft.

And there is always Google...

[frustrated_flash]

i appreciate your help. I have been trying to figure it out for several days.

Joanne

[pwillener]

See https://forums.adobe.com/thread/1619850

[Guest]

I cannot download the Adobe Flash player because they need a user name & password

[pwillener]

Did you even read the article in my link?