5 Replies Latest reply: Nov 10, 2014 7:01 AM by VikramGaur

Install on two different computers - license?

tireduser Nov 4, 2014 1:13 PM

What's the deal nowadays with Adobe Captivate licensing?

My employer purchases me both a Captivate license (I do not believe it is subscription - how can I tell?) and also a Creative Cloud subscription.

It used to be that Adobe's license allowed for installing on your personal/home computer as well using the same license, so long as you didn't run both at the same time. Is that correct today?

Also, and this is the most important question to me: if I'm using Windows at work, can I use the same license for the Mac version on a personal Macbook Pro?

1. Re: Install on two different computers - license?

VikramGaur Nov 5, 2014 6:57 AM (in response to tireduser)

Hello,

Welcome to Adobe Forums.

You may install Adobe Captivate on 2 computer but make sure they (both computers) are either Windows or MAC

Thanks,
Vikram Gaur
Adobe Support
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2. Re: Install on two different computers - license?

tireduser Nov 5, 2014 7:05 AM (in response to VikramGaur)

Thanks VikramGaur. This seems to differ from the Creative Cloud license, which allows for install on any 2 computers and one can be Windows while the other Mac.Why is Captivate's licensing different?
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3. Re: Install on two different computers - license?

VikramGaur Nov 5, 2014 7:16 AM (in response to tireduser)

Adobe Captivate is not a part of Adobe Creative Cloud, so its licensing is different.

Thanks,
Vikram Gaur
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4. Re: Install on two different computers - license?

JoNHi Nov 8, 2014 8:09 PM (in response to VikramGaur)

Hi Vikram,

I didn't realise you can use one license on two computers (only one user). I have purchased a second license yesterday. Is there a way to cancel that second subscription? As mentioned, there's only one user but I have a imac (desktop) and a macbook pro (laptop) and I want to use both.

Thanks

Jo
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5. Re: Install on two different computers - license?

VikramGaur Nov 10, 2014 7:01 AM (in response to JoNHi)

How much did you pay for your license initially (Not yesterday's purchase) ?

For cancelling second subscription please share your Order Details with us (Order Number, Email address) via tcssup@adobe.com

Thanks,
Vikram Gaur
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Install on two different computers - license?

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