4 Replies Latest reply: Nov 5, 2014 11:20 AM by Greg Baber

serial number

MariusThomassen Nov 5, 2014 9:29 AM

Hey i have buying adobe premiere pro cc and i dont know the serial number where can i found it??!

1. Re: serial number

Peru Bob Nov 5, 2014 10:27 AM (in response to MariusThomassen)

Sign in to your account at Adobe.
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2. Re: serial number

MariusThomassen Nov 5, 2014 10:55 AM (in response to Peru Bob)

i did not find it, could you explain better? I really need help. it is for a school project
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3. Re: serial number

Peru Bob Nov 5, 2014 11:10 AM (in response to MariusThomassen)

Go here and sign in:
Adobe: Creative, marketing, and document management solutions

Click on "Manage account>" in blue.
Click "Plans & Products" in the gray bar on top.
Click "View all orders" in blue under "Order History."
Click the drop down arrow on the product for which you need the serial number.
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4. Re: serial number

Greg Baber Nov 5, 2014 11:20 AM (in response to MariusThomassen)

If you are prompted for a serial after signing in, your account may not be provisioned properly. Normally, you would never see your serial with a CC subscription.

Double check that you signing in with the proper Adobe ID, and if you are, contact Customer Care to resolve any account issues.
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