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1. Re: The program can't connect with bluetooth devise. Why? It should because this is the new mode of communication
Dov Isaacs Nov 5, 2014 11:39 AM (in response to svineoere)Just so we understand what you are talking about, please expand on what you mean by in terms of “the program connect with a Bluetooth devise?”
Are you requesting that somehow Acrobat or Reader on Windows or MacOS be able to access documents on either a mobile device or another computer accessible somehow by Bluetooth? If there is a connection between such a device and a Windows or MacOS computer as a mounted volume, we should already be able to access PDF files on said device. However, if there is no such connection, Acrobat or Reader aren't setup to establish new network connections.
Please advise as to your actual expectations?
- Dov
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2. Re: The program can't connect with bluetooth devise. Why? It should because this is the new mode of communication
svineoere Nov 5, 2014 8:25 PM (in response to Dov Isaacs)Hi Dov,
I am talking about Adobe connect, I am performing on-line classes, and I would like to use a wireless headset/Bluetooth devise in my session, but activating the Bluetooth blocks me to log into the session. Please let me know if this can be fixed, so I can use this technology.
Regards,
Helle
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3. Re: The program can't connect with bluetooth devise. Why? It should because this is the new mode of communication
Dov Isaacs Nov 5, 2014 11:39 PM (in response to svineoere)Hi Helle,
Adobe Connect has nothing to do with the Adobe Acrobat product line (although for a short period of time it was marketed as Acrobat Connect). We do have a separate forum for Adobe Connect. I'll move this thread to that forum and one of the experts there may be able to assist you appropriately.
- Dov
PS: I could almost swear that at one time I in fact did use a BlueTooth headset (including microphone) with Connect, but not in recent times.
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4. Re: The program can't connect with bluetooth devise. Why? It should because this is the new mode of communication
Jorma Jennings Nov 6, 2014 7:45 AM (in response to Dov Isaacs)I have used a bluetooth headset in the past when broadcasting VoIP audio over Connect. The big issue is that your device (computer, phone, tablet, etc.) should have the ability to connect to and use a bluetooth headset. Then you would want to verify in the Audio setup wizard that your headset is the slected device for audio input. This can also be done by selecting the drop down menu next to the microphone button at the top of the room and then Choose microphone and you should see all attached mics listed.
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5. Re: The program can't connect with bluetooth devise. Why? It should because this is the new mode of communication
svineoere Nov 6, 2014 8:04 AM (in response to Jorma Jennings)Hi,
Yes my computer sees the devise, but, when I connect it in Adobe Connect, the program freezes. So something is not working within the program.
Please help correct this.
Regards,
Helle
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6. Re: The program can't connect with bluetooth devise. Why? It should because this is the new mode of communication
Jorma Jennings Nov 6, 2014 8:13 AM (in response to svineoere)Does Connect work if you use another audio input device? Have you tried using Connect with or without the add-in to see if that helps?
You can try enabling logging for the Connect Add-in, Enable logging | Meeting Add-in, and see if that gives any indcation as to why the crash was happening. You may also want to reach out to Adobe Support, 800-945-9120, and see if they can help you.Adobe Connect Help | Adobe Connect Support



