5 Replies Latest reply: Nov 7, 2014 12:23 PM by whatevoh RSS

    Sales Tax Refund and Please Stop Charging Me?

    whatevoh Community Member
    whatevoh Nov 1, 2014 4:19 PM

      Hi,

       

      I've tried contacting Adobe about this before but was fobbed off with "Database is 'Down'''.

       

      Basically I'm a Canadian client, in Canada paying with a Canadian Company credit card.

       

      I've noticed that when Adobe bills me I'm also being charged a US sales tax which should not be applicable

      to an international customer like myself. The Adobe division that bills me is in the US with a US address.

       

      I have two questions:

       

      1 - How do I get you to stop charging me the US taxes going forward?

      2 - How do I get a refund on the taxes I should not have paid?

       

      Thanks in advance.

      Gavin