3 Replies Latest reply: Nov 6, 2014 5:00 PM by JimGoshorn RSS

    Need To Erase Cloud Settings

    JimGoshorn Community Member

      I have been having difficulty with colors matching in the panels (e.g. red looks brown) and after reading about another user who corrected his issue by creating another user account, I decided to try deleting the Illustrator 18 folders in the user preferences and application support areas. Lo and behold, the colors were correct.

       

      Now the problem: As soon as I sync, whatever was causing the problem is placed back on my computer from the settings that were stored on the cloud and the colors are bad again. How do I keep the cloud settings from getting back onto my computer?