Error: General Installation Error

[poohbearnorton]

I have a Mac OS X 10.9.4 and have been trying to update the flash player. I tried the first few times and it keeps stopping around 77%. I tried unistalling and then reinstalling, but that stopped it sooner. I can not get the flash player to install at all now. Thoughts? And although I know some things, I am not a computer geek, so please explain where I need to go on my computer to change things.

Thanks

[Alucard77]

I was trying to update mine as well and I'm running Mac OS X 10.10 and I keep getting the same error this is the first time that i have had any problems installing Flash but from what I can tell there is no answer on this forum for the general error message.

[jeromiec83223024]

Try the offline installer:

http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dmg

[Alucard77]

Thank for the link but it failed the same way as the last time it right as it hit 75% I get a general error and it stops

[Guest]

i have the same problem ! also tried out clean installation and disabling file vault, but nothing helped !!

[Guest]

???

[jeromiec83223024]

If you boot your machine into safe mode, can you complete the installation?

OS X: What is Safe Boot, Safe Mode? - Apple Support