Adobe Flash

[Guest]

so I got on line to watch the latest General Hospital which I haven't seen since I started full time about 5 weeks ago and GH is my guilty pleasure.  I was prompted to download the latest adobe flash which I tried to do but it didn't recognize my password so I reset my password and it still doesn't work and there's no ADOBE help, just this community.  Would be nice to know what to do to get my pc to recognize my password that I just reset….

[pwillener · Accepted solution]

See https://forums.adobe.com/thread/1619850

[jeromiec83223024]

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240