Can not install flash player on Mac

[Guest]

I was informed by shutter fly that I needed to update flash player. After a couple of hours and several different attempts I was unsuccessful. I have since uninstalled flash player and tried to re-install to no avail. I am running OSX 10.9.5 and safari 7.0.6. When I run the regular install from website I click on the install now tab (step 1 of 3) and then am taken to another page that says initializing with a long blue bar (step 2 of 3). Very briefly am I then presented  with some instructions to go to download folder, etc. I have tried this probably 50 times and can never read the instructions fast enough. It then takes me to a black screen. I have also tried the offline option and it also takes me to a black screen. I have checked my download folder and there is never anything in there related to flash player. Please help!!

[_maria_]

what do you mean by "the offline option and it also takes me to a black screen"?  Is the installer dialog window black or is it some webpage?  What is the page/URL that you downloaded the offline installer from?  Please post a screenshot of the offline installer behaviour (How to post a screenshot in the forum)

[Guest]

Download the offline installer here:http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g

This is what I got.....

[Guest]

I found this office installer in the flash player discussion area

[Guest]

Ok so I went under fire fox and was able to do it correctly. Any ideas why it wouldn't work under safari?

[_maria_]

I'm not sure why it displayed the black window.  I am not able to reproduce on the same OS/browser version.  The file downloads and launches as expected.

[Lanob212]

I am  having the same issue but Adobe does not seem capable of solving this issue. can any one help us

[Guest]

I was actually able to do it under fire fox.

Sent from my iPhone