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Error with downloading flash player with mac

New Here ,
Nov 07, 2014 Nov 07, 2014

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Every time I try to download the new flash player the download starts and than says I need to close safari and chrome to continue. After I close the applications it downloads a little more than tells me the same thing. But Safari and Chrome have already been closed so I press retry again and it will download a little bit more than do the same thing. I keep pressing retry till it gets to about 98% downloaded and than gives me an error that it can't be downloaded at this time.

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LEGEND ,
Nov 08, 2014 Nov 08, 2014

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You need to quit the Safari process, not just close the browser window.

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Adobe Employee ,
Nov 13, 2014 Nov 13, 2014

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Open Safari

From the upper left-hand corner of the screen, choose Safari > Quit Safari

Then proceed with the installation

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