2 Replies Latest reply: Nov 7, 2014 1:02 PM by JimAparo

PS Touch not uploading to CC

JimAparo Nov 6, 2014 3:58 PM

My PS Touch files aren't showing up in the creative cloud after I upload them? PS Touch says they are uploaded, gives me a % of storage used but the files are no where to be found when I log in to my CC account from desk top?

1. Re: PS Touch not uploading to CC

Warunicorn Nov 7, 2014 10:05 AM (in response to JimAparo)

It can take a second before everything updates. What make and model tablet are you using? (Always make sure you have a reliable and strong Wi-Fi connection too.)
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2. Re: PS Touch not uploading to CC

JimAparo Nov 7, 2014 1:02 PM (in response to Warunicorn)

Been trying for about a week.. I'm on Ipad air, ps touch says it's uploaded. My CC account shows the % of storage used but there are no files in mobile creation...it just says "you haven't synced any files yet" ? Mystery?
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