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New version of Flash won't install

New Here ,
Oct 17, 2014 Oct 17, 2014

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The newest version of Flash 15.0.0.189 would not install on my Snow Leopard MacBook Pro.

So, I followed the instructions on the Adobe Help board and UN-installed the version that was working 15.0.0.125 (I think).

Now, not only can't I get Flash to install, I've got no Flash Player at all.

I've rooted out the plugins, the old installer folders, everything. Restarted. Still the installer stalls at 95% completion ...  and jumps to 100% after a few seconds and tells me nothing except "Installation Failed".

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LEGEND ,
Oct 17, 2014 Oct 17, 2014

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New Here ,
Oct 19, 2014 Oct 19, 2014

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What worked for me is this:

(1)  Download the flash installer

(2)  Locate the installer (it's a dmg file) and double-click to mount the image

(3)  When the image mounts on the desktop, DO NOT DOUBLE CLICK THE INSTALLER.  Instead, control-click on the installer and select "Show Package Contents"

(4)  A Finder window will pop up, with a folder called "Contents" inside.  Open the "Contents" folder.

(5)  Inside "Contents", there is a folder called "MacOS".  Open it.

(6)  Inside is a Unix executable file caled "Adobe Flash Player Install Manager".  DOuble-click to un.

(7).  It will open up the Terminal first, but then it will look like a regular install/update.

Hope this helps,

C

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Guest
Nov 06, 2014 Nov 06, 2014

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I have the same problem, ever since I try to update to the latest version.  Here is my logs.  It clearly states that the installer is trying to do something as "root".  Look at the line "

Has ANYONE in Adobe tested Yosemite and Flash 15.XXXX Installer?  Does not look like it.  The Adobe staff are harvesting information but no one is providing a solution.  Free software but no support

2011-11-19 09:24:28 -0500 ---------- log start ----------

2011-11-19 09:24:28 -0500 All install checks pass

2011-11-19 09:24:39 -0500 User does not have any processes that need to be closed before the Flash Player can be installed.

2011-11-19 09:24:39 -0500 [install started]

installer: Package name is PlugIn

installer: Installing at base path /

installer: The install was successful.

2011-11-19 09:24:54 -0500 [install completed]

2011-11-19 09:24:54 -0500 [install succeeded]

2011-11-19 09:24:58 -0500 ----------  log end  ----------

2012-02-19 15:28:34 -0500 ---------- log start ----------

2012-02-19 15:28:35 -0500 1861

2012-02-19 15:28:43 -0500 ----------  log end  ----------

2012-02-27 16:03:42 -0500 ---------- log start ----------

2012-02-27 16:03:43 -0500 1861

2012-02-27 16:03:53 -0500 ----------  log end  ----------

2012-03-05 18:18:52 -0500 ---------- log start ----------

2012-03-05 18:18:57 -0500 1861

2012-03-05 18:19:05 -0500 ----------  log end  ----------

2012-03-13 19:09:17 -0400 ---------- log start ----------

2012-03-13 19:09:18 -0400 1861

2012-03-13 19:09:26 -0400 ----------  log end  ----------

2012-03-20 19:17:59 -0400 ---------- log start ----------

2012-03-20 19:17:59 -0400 1861

2012-03-20 19:18:07 -0400 ----------  log end  ----------

2012-03-29 02:18:40 +0000 ---------- log start ----------

2012-03-29 02:18:43 +0000 1658

2012-03-29 02:18:50 +0000 ----------  log end  ----------

2012-04-06 00:23:14 +0000 ---------- log start ----------

2012-04-06 00:23:19 +0000 1658

2012-04-06 00:23:27 +0000 ----------  log end  ----------

2012-04-13 01:47:36 +0000 ---------- log start ----------

2012-04-13 01:47:39 +0000 1658

2012-04-13 01:47:46 +0000 ----------  log end  ----------

2012-04-20 01:53:42 +0000 ---------- log start ----------

2012-04-20 01:53:45 +0000 1658

2012-04-20 01:53:54 +0000 ----------  log end  ----------

2012-04-27 10:22:57 +0000 ---------- log start ----------

2012-04-27 10:22:59 +0000 1658

2012-04-27 10:23:00 +0000 ----------  log end  ----------

2012-05-04 22:06:41 +0000 ---------- log start ----------

2012-05-04 22:06:42 +0000 1658

2012-05-04 22:08:20 +0000 ----------  log end  ----------

2012-05-12 17:58:17 +0000 ---------- log start ----------

2012-05-12 17:58:18 +0000 1658

2012-05-12 17:58:29 +0000 ----------  log end  ----------

2012-05-19 18:25:17 +0000 ---------- log start ----------

2012-05-19 18:25:19 +0000 1658

2012-05-19 18:25:30 +0000 ----------  log end  ----------

2012-05-26 22:09:06 +0000 ---------- log start ----------

2012-05-26 22:09:10 +0000 1658

2012-05-26 22:09:25 +0000 11210280

2012-05-26 22:09:26 +0000 verifySignatureWithData : Message Verified!

2012-05-26 22:09:37 +0000 ----------  log end  ----------

2012-05-26 22:09:48 +0000 ---------- log start ----------

2012-05-26 22:09:48 +0000 All install checks pass

2012-05-26 22:10:07 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.

2012-05-26 22:10:23 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

2012-05-26 22:11:48 +0000 [install completed]

2012-05-26 22:11:48 +0000 [install succeeded]

2012-05-26 22:11:53 +0000 ----------  log end  ----------

2012-06-10 20:17:03 +0000 ---------- log start ----------

2012-06-10 20:17:03 +0000 1260

2012-06-10 20:17:09 +0000 ----------  log end  ----------

2012-06-18 12:24:14 +0000 ---------- log start ----------

2012-06-18 12:24:16 +0000 1260

2012-06-18 12:26:42 +0000 11580012

2012-06-18 12:26:42 +0000 verifySignatureWithData : Message Verified!

2012-06-18 12:26:50 +0000 ----------  log end  ----------

2012-06-18 13:29:52 +0000 ---------- log start ----------

2012-06-18 13:29:52 +0000 All install checks pass

2012-06-18 13:30:02 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.

2012-06-18 13:30:02 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2012-06-18 13:30:15 +0000 [install completed]

2012-06-18 13:30:15 +0000 [install succeeded]

2012-06-18 13:30:22 +0000 ----------  log end  ----------

2012-06-18 13:30:22 +0000 Changing update mode to 1

2012-07-18 18:03:00 +0000 ---------- log start ----------

2012-07-18 18:03:09 +0000 733

2012-07-18 18:03:21 +0000 ----------  log end  ----------

2012-07-26 18:59:27 +0000 ---------- log start ----------

2012-07-26 18:59:30 +0000 733

2012-07-26 18:59:41 +0000 ----------  log end  ----------

2012-08-02 19:08:53 +0000 ---------- log start ----------

2012-08-02 19:08:54 +0000 733

2012-08-02 19:09:02 +0000 ----------  log end  ----------

2012-08-13 13:34:11 +0000 ---------- log start ----------

2012-08-13 13:34:13 +0000 733

2012-08-13 13:51:52 +0000 ----------  log end  ----------

2012-08-21 16:56:30 +0000 ---------- log start ----------

2012-08-21 16:56:35 +0000 662

2012-08-21 16:56:56 +0000 11861772

2012-08-21 16:56:56 +0000 verifySignatureWithData : Message Verified!

2012-08-21 16:57:05 +0000 ----------  log end  ----------

2012-08-21 16:57:09 +0000 ---------- log start ----------

2012-08-21 16:57:09 +0000 All install checks pass

2012-08-21 16:57:18 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.

2012-08-21 16:57:18 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2012-08-21 16:57:33 +0000 [install completed]

2012-08-21 16:57:33 +0000 [install succeeded]

2012-08-21 16:57:38 +0000 ----------  log end  ----------

2012-08-21 16:57:38 +0000 Changing update mode to 1

2012-10-12 14:41:12 +0000 ---------- log start ----------

2012-10-12 14:41:14 +0000 662

2012-10-12 14:41:33 +0000 11866905

2012-10-12 14:41:33 +0000 verifySignatureWithData : Message Verified!

2012-10-12 14:41:48 +0000 ----------  log end  ----------

2012-10-12 14:41:53 +0000 ---------- log start ----------

2012-10-12 14:41:53 +0000 All install checks pass

2012-10-12 14:42:19 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.

2012-10-12 14:43:20 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2012-10-12 14:43:45 +0000 [install completed]

2012-10-12 14:43:45 +0000 [install succeeded]

2012-10-12 14:43:52 +0000 ----------  log end  ----------

2012-10-12 14:43:52 +0000 Changing update mode to 1

2012-11-10 18:28:04 +0000 ---------- log start ----------

2012-11-10 18:28:06 +0000 640

2012-11-10 18:28:14 +0000 ----------  log end  ----------

2012-11-17 20:39:31 +0000 ---------- log start ----------

2012-11-17 20:39:32 +0000 640

2012-11-17 20:39:39 +0000 ----------  log end  ----------

2012-11-24 20:47:21 +0000 ---------- log start ----------

2012-11-24 20:47:29 +0000 640

2012-11-24 20:47:52 +0000 16875066

2012-11-24 20:47:56 +0000 verifySignatureWithData : Message Verified!

2012-11-24 20:48:15 +0000 ----------  log end  ----------

2012-11-24 20:48:22 +0000 ---------- log start ----------

2012-11-24 20:48:22 +0000 All install checks pass

2012-11-24 20:48:37 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.

2012-11-24 20:48:51 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2012-11-24 20:49:14 +0000 [install completed]

2012-11-24 20:49:14 +0000 [install succeeded]

2012-11-24 20:49:23 +0000 ----------  log end  ----------

2012-11-24 20:49:22 +0000 Changing update mode to 1

2012-12-17 14:38:15 +0000 ---------- log start ----------

2012-12-17 14:38:16 +0000 640

2012-12-17 14:38:17 +0000 640

2012-12-17 14:38:22 +0000 ----------  log end  ----------

2012-12-25 17:47:09 +0000 ---------- log start ----------

2012-12-25 17:47:09 +0000 640

2012-12-25 17:47:09 +0000 640

2012-12-25 17:47:17 +0000 ----------  log end  ----------

2013-01-01 18:38:34 +0000 ---------- log start ----------

2013-01-01 18:38:34 +0000 640

2013-01-01 18:38:34 +0000 640

2013-01-01 18:38:41 +0000 ----------  log end  ----------

2013-01-08 20:35:45 +0000 ---------- log start ----------

2013-01-08 20:35:45 +0000 640

2013-01-08 20:35:46 +0000 640

2013-01-08 20:46:24 +0000 16879485

2013-01-08 20:46:25 +0000 verifySignatureWithData : Message Verified!

2013-01-08 20:46:36 +0000 ----------  log end  ----------

2013-01-08 20:46:40 +0000 ---------- log start ----------

2013-01-08 20:46:40 +0000 All install checks pass

2013-01-08 20:46:50 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.

2013-01-08 20:47:00 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2013-01-08 20:47:16 +0000 [install completed]

2013-01-08 20:47:16 +0000 [install succeeded]

2013-01-08 20:47:55 +0000 ----------  log end  ----------

2013-01-08 20:47:54 +0000 Changing update mode to 1

2013-02-12 13:03:04 +0000 ---------- log start ----------

2013-02-12 13:03:04 +0000 All install checks pass

2013-02-12 13:03:13 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.

2013-02-12 13:03:13 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2013-02-12 13:03:26 +0000 [install completed]

2013-02-12 13:03:26 +0000 [install succeeded]

2013-02-12 13:03:31 +0000 ----------  log end  ----------

2013-02-12 13:03:31 +0000 Changing update mode to 1

2013-02-28 15:44:13 +0000 ---------- log start ----------

2013-02-28 15:44:14 +0000 1328

2013-02-28 15:44:17 +0000 1328

2013-02-28 15:44:42 +0000 16931542

2013-02-28 15:44:42 +0000 verifySignatureWithData : Message Verified!

2013-02-28 15:44:51 +0000 ----------  log end  ----------

2013-02-28 15:44:54 +0000 ---------- log start ----------

2013-02-28 15:44:54 +0000 All install checks pass

2013-02-28 15:45:05 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.

2013-02-28 15:45:05 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2013-02-28 15:45:34 +0000 [install completed]

2013-02-28 15:45:34 +0000 [install succeeded]

2013-02-28 15:45:40 +0000 ----------  log end  ----------

2013-02-28 15:45:40 +0000 Changing update mode to 1

2013-03-16 19:36:13 +0000 ---------- log start ----------

2013-03-16 19:36:15 +0000 1328

2013-03-16 19:36:21 +0000 1328

2013-03-16 19:36:36 +0000 ----------  log end  ----------

2013-03-25 14:52:40 +0000 ---------- log start ----------

2013-03-25 14:52:40 +0000 1328

2013-03-25 14:52:41 +0000 1328

2013-03-25 14:52:48 +0000 ----------  log end  ----------

2013-04-02 20:58:40 +0000 ---------- log start ----------

2013-04-02 20:58:41 +0000 1328

2013-04-02 20:58:51 +0000 1328

2013-04-02 20:59:01 +0000 ----------  log end  ----------

2013-04-12 10:45:31 +0000 ---------- log start ----------

2013-04-12 10:45:32 +0000 1328

2013-04-12 10:45:37 +0000 1328

2013-04-12 10:45:48 +0000 ----------  log end  ----------

2013-04-12 10:47:28 +0000 ---------- log start ----------

2013-04-12 10:47:28 +0000 All install checks pass

2013-04-12 10:47:29 +0000 [install started]

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2013-04-12 10:47:49 +0000 [install completed]

2013-04-12 10:47:53 +0000 ----------  log end  ----------

2013-04-12 10:47:53 +0000 Changing update mode to 1

2013-05-17 02:43:18 +0000 ---------- log start ----------

2013-05-17 02:43:18 +0000 1328

2013-05-17 02:43:22 +0000 1328

2013-05-17 03:54:39 +0000 ----------  log end  ----------

2013-05-24 03:52:18 +0000 ---------- log start ----------

2013-05-24 03:52:18 +0000 1328

2013-05-24 03:52:19 +0000 1328

2013-05-24 03:52:23 +0000 ----------  log end  ----------

2013-06-01 00:53:36 +0000 ---------- log start ----------

2013-06-01 00:53:39 +0000 1214

2013-06-01 00:53:49 +0000 1214

2013-06-01 12:41:07 +0000 ----------  log end  ----------

2013-06-11 16:04:05 +0000 ---------- log start ----------

2013-06-11 16:04:06 +0000 1214

2013-06-11 16:04:10 +0000 1214

2013-06-11 16:04:16 +0000 ----------  log end  ----------

2013-06-19 11:07:08 +0000 ---------- log start ----------

2013-06-19 11:07:10 +0000 1214

2013-06-19 11:07:20 +0000 1214

2013-06-19 11:08:00 +0000 18012237

2013-06-19 11:08:01 +0000 verifySignatureWithData : Message Verified!

2013-06-19 11:08:11 +0000 ----------  log end  ----------

2013-06-19 11:08:14 +0000 ---------- log start ----------

2013-06-19 11:08:14 +0000 All install checks pass

2013-06-19 11:08:35 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.

2013-06-19 11:08:35 +0000 [install started]

dyld: DYLD_ environment variables being ignored because main executable (/var/folders/vk/14dvbhy53kv2n9k0dhkgkfcc0000gn/T/FPInstallHelper) is setuid or setgid

dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid

installer: Package name is PlugIn

installer: Upgrading at base path /

installer: The upgrade was successful.

sudo: no tty present and no askpass program specified

2013-06-19 11:09:10 +0000 [install completed]

2013-06-19 11:09:10 +0000 [install succeeded]

2013-06-19 11:09:29 +0000 ----------  log end  ----------

2013-06-19 11:09:29 +0000 Changing update mode to 1

2013-07-17 12:37:20 +0000 ---------- log start ----------

2013-07-17 12:37:24 +0000 1213

2013-07-17 12:37:37 +0000 1213

2013-07-17 20:14:33 +0000 ----------  log end  ----------

2013-07-25 14:00:03 +0000 ---------- log start ----------

2013-07-25 14:00:07 +0000 1213

2013-07-25 14:00:19 +0000 1213

2013-07-25 14:00:38 +0000 ----------  log end  ----------

2013-08-02 11:21:18 +0000 ---------- log start ----------

2013-08-02 11:21:19 +0000 1213

2013-08-02 11:21:26 +0000 1213

2013-08-02 11:21:28 +0000 ----------  log end  ----------

2013-08-10 20:08:06 +0000 ---------- log start ----------

2013-08-10 20:08:08 +0000 1213

2013-08-10 20:08:24 +0000 1213

2013-08-10 20:08:49 +0000 ----------  log end  ----------

2013-08-17 20:11:42 +0000 ---------- log start ----------

2013-08-17 20:11:47 +0000 1213

2013-08-17 20:11:58 +0000 1213

2013-08-17 20:12:09 +0000 ----------  log end  ----------

2013-08-25 19:46:54 +0000 ---------- log start ----------

2013-08-25 19:46:58 +0000 1327

2013-08-25 19:47:15 +0000 1327

2013-08-25 19:47:59 +0000 ----------  log end  ----------

2013-09-02 17:41:30 +0000 ---------- log start ----------

2013-09-02 17:41:33 +0000 1327

2013-09-02 17:41:38 +0000 1327

2013-09-02 17:41:45 +0000 ----------  log end  ----------

2013-09-09 20:47:45 +0000 ---------- log start ----------

2013-09-09 20:47:48 +0000 1327

2013-09-09 20:47:54 +0000 1327

2013-09-09 20:52:09 +0000 ----------  log end  ----------

2013-09-14 01:45:00 +0000 ---------- log start ----------

2013-09-14 01:45:01 +0000 All install checks pass

2013-09-14 01:45:04 +0000 [install started]

2013-09-14 01:46:26 +0000 [install succeeded]

2013-09-14 01:46:51 +0000 ----------  log end  ----------

2013-09-14 01:46:37 +0000 Changing update mode to 0

2013-10-13 13:57:10 +0000 ---------- log start ----------

2013-10-13 13:57:10 +0000 1552

2013-10-13 13:57:11 +0000 1552

2013-10-13 13:57:40 +0000 18408578

2013-10-13 13:57:40 +0000 verifySignatureWithData : Message Verified!

2013-10-13 13:58:00 +0000 ----------  log end  ----------

2013-10-13 13:58:03 +0000 ---------- log start ----------

2013-10-13 13:58:03 +0000 All install checks pass

2013-10-13 13:58:16 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.

2013-10-13 13:58:16 +0000 [install started]

dyld: DYLD_ environment variables being ignored because main executable (/var/folders/vk/14dvbhy53kv2n9k0dhkgkfcc0000gn/T/FPInstallHelper) is setuid or setgid

dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2013-10-13 13:59:50 +0000 [install completed]

2013-10-13 13:59:50 +0000 [install succeeded]

2013-10-13 14:00:07 +0000 ----------  log end  ----------

2013-10-13 14:00:07 +0000 Changing update mode to 0

2013-11-19 13:30:21 +0000 ---------- log start ----------

2013-11-19 13:30:22 +0000 1552

2013-11-19 13:30:22 +0000 1552

2013-11-19 13:30:27 +0000 ----------  log end  ----------

2013-11-26 16:19:37 +0000 ---------- log start ----------

2013-11-26 16:19:38 +0000 1552

2013-11-26 16:19:39 +0000 1552

2013-11-26 16:19:46 +0000 ----------  log end  ----------

2013-12-03 16:21:04 +0000 ---------- log start ----------

2013-12-03 16:21:05 +0000 1552

2013-12-03 16:21:05 +0000 1552

2013-12-03 19:36:34 +0000 ----------  log end  ----------

2013-12-03 19:38:03 +0000 ---------- log start ----------

2013-12-03 19:38:03 +0000 All install checks pass

2013-12-03 19:38:10 +0000 [install started]

2013-12-03 19:38:12 +0000 [install failed: 1]

2013-12-03 19:38:12 +0000 ----------  log end  ----------

2013-12-03 19:39:51 +0000 ---------- log start ----------

2013-12-03 19:39:51 +0000 All install checks pass

2013-12-03 19:39:56 +0000 [install started]

2013-12-03 19:39:57 +0000 [install failed: 1]

2013-12-03 19:39:57 +0000 ----------  log end  ----------

2013-12-03 19:41:38 +0000 ---------- log start ----------

2013-12-03 19:41:51 +0000 User does not have any processes that need to be closed before the Flash Player can be uninstalled.

2013-12-03 19:42:04 +0000 ----------  log end  ----------

2013-12-03 19:41:51 +0000 Changing update mode to 1

2013-12-03 19:42:57 +0000 ---------- log start ----------

2013-12-03 19:42:57 +0000 All install checks pass

2013-12-03 19:42:57 +0000 [install started]

2013-12-03 19:42:58 +0000 [install failed: 1]

2013-12-03 19:42:58 +0000 ----------  log end  ----------

2013-12-03 19:46:12 +0000 ---------- log start ----------

2013-12-03 19:46:12 +0000 All install checks pass

2013-12-03 19:46:12 +0000 [install started]

2013-12-03 19:46:13 +0000 [install failed: 1]

2013-12-03 19:46:13 +0000 ----------  log end  ----------

2013-12-03 19:47:50 +0000 ---------- log start ----------

2013-12-03 19:47:56 +0000 User has 1 process that needs to be closed before the Flash Player can be uninstalled.

2013-12-03 19:48:06 +0000 ----------  log end  ----------

2013-12-03 19:52:16 +0000 ---------- log start ----------

2013-12-03 19:52:16 +0000 All install checks pass

2013-12-03 19:52:16 +0000 [install started]

2013-12-03 19:52:18 +0000 [install failed: 1]

2013-12-03 19:52:18 +0000 ----------  log end  ----------

2013-12-03 19:54:22 +0000 ---------- log start ----------

2013-12-03 19:54:22 +0000 All install checks pass

2013-12-03 19:54:22 +0000 [install started]

2013-12-03 19:54:23 +0000 [install failed: 1]

2013-12-03 19:54:23 +0000 ----------  log end  ----------

2013-12-03 20:04:12 +0000 ---------- log start ----------

2013-12-03 20:04:12 +0000 All install checks pass

2013-12-03 20:04:22 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.

2013-12-03 20:04:22 +0000 [install started]

installer: Must be run as root to install this package.

2013-12-03 20:04:23 +0000 [install completed]

2013-12-03 20:04:23 +0000 [install failed]

2013-12-03 20:04:29 +0000 ----------  log end  ----------

2013-12-03 20:04:48 +0000 ---------- log start ----------

2013-12-03 20:04:53 +0000 User does not have any processes that need to be closed before the Flash Player can be uninstalled.

2013-12-03 20:04:55 +0000 ----------  log end  ----------

2013-12-11 00:31:25 +0000 ---------- log start ----------

2013-12-11 00:31:25 +0000 1552

2013-12-11 00:31:26 +0000 1552

2013-12-11 00:31:31 +0000 ----------  log end  ----------

2013-12-18 23:36:48 +0000 ---------- log start ----------

2013-12-18 23:36:48 +0000 1552

2013-12-18 23:36:49 +0000 1552

2013-12-18 23:36:58 +0000 ----------  log end  ----------

2013-12-26 21:09:52 +0000 ---------- log start ----------

2013-12-26 21:09:53 +0000 1552

2013-12-26 21:09:53 +0000 1552

2013-12-26 21:09:58 +0000 ----------  log end  ----------

2014-01-03 15:00:47 +0000 ---------- log start ----------

2014-01-03 15:00:47 +0000 1552

2014-01-03 15:00:48 +0000 1552

2014-01-03 15:00:51 +0000 ----------  log end  ----------

2014-01-10 15:53:54 +0000 ---------- log start ----------

2014-01-10 15:53:54 +0000 1552

2014-01-10 15:53:54 +0000 1552

2014-01-10 15:54:30 +0000 18417494

2014-01-10 15:54:31 +0000 verifySignatureWithData : Message Verified!

2014-01-10 15:54:38 +0000 ----------  log end  ----------

2014-01-10 15:54:56 +0000 ---------- log start ----------

2014-01-10 15:54:56 +0000 All install checks pass

2014-01-10 15:55:08 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.

2014-01-10 15:55:08 +0000 [install started]

installer: Error the package path specified was invalid: '/var/folders/vk/14dvbhy53kv2n9k0dhkgkfcc0000gn/T/FPUnpackPath/Install Adobe Flash Player.app/Contents/Resources/Adobe Flash Player.pkg'.

2014-01-10 15:55:09 +0000 [install completed]

2014-01-10 15:55:09 +0000 [install failed]

2014-01-10 15:55:19 +0000 ----------  log end  ----------

2014-01-10 15:55:18 +0000 Changing update mode to 0

2014-01-18 14:13:55 +0000 ---------- log start ----------

2014-01-18 14:13:56 +0000 1549

2014-01-18 14:13:56 +0000 1549

2014-01-18 14:14:20 +0000 ----------  log end  ----------

2014-01-18 09:16:04 -0500   IM: ---------- log start ----------

2014-01-18 09:16:04 -0500   IM: All install checks pass

2014-01-18 09:16:04 -0500   IM: Unexpected umask value for process: 0

2014-01-18 09:16:08 -0500   IM: User does not have any processes that need to be closed.

2014-01-18 09:16:08 -0500   IM: [install started]

installer: Must be run as root to install this package.

2014-01-18 09:16:12 -0500   IM: [install failed: 1]

2014-01-18 09:16:12 -0500   IM: Install failed with error code: 1.

2014-01-18 09:16:12 -0500   IM: ----------  log end  ----------

2014-01-25 17:57:08 +0000 ---------- log start ----------

2014-01-25 17:57:08 +0000 1549

2014-01-25 17:57:09 +0000 1549

2014-01-25 17:59:24 +0000 ----------  log end  ----------

2014-02-04 15:19:32 +0000 ---------- log start ----------

2014-02-04 15:19:32 +0000 1549

2014-02-04 15:19:32 +0000 1549

2014-02-04 15:19:39 +0000 ----------  log end  ----------

2014-02-05 10:05:43 -0500   IM: ---------- log start ----------

2014-02-05 10:05:44 -0500   IM: All install checks pass

2014-02-05 10:05:44 -0500   IM: [install started]

2014-02-05 10:05:56 -0500 FIN: [finalizer started]

2014-02-05 10:05:56 -0500 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-02-05 10:05:56 -0500 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-02-05 10:06:02 -0500 FIN: Unable to create directory '(null)'.

2014-02-05 10:06:02 -0500 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-02-05 10:06:08 -0500   IM: [install succeeded]

2014-02-05 10:06:08 -0500   IM: ----------  log end  ----------

2014-02-10 07:17:17 -0500 SAU: End SAU run with exit code: 2002

2014-02-21 07:58:50 -0500   IM: ---------- log start ----------

2014-02-21 07:58:50 -0500   IM: All install checks pass

2014-02-21 07:58:50 -0500   IM: [install started]

2014-02-21 07:58:59 -0500 FIN: [finalizer started]

2014-02-21 07:58:59 -0500 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-02-21 07:58:59 -0500 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-02-21 07:59:04 -0500 FIN: Unable to create directory '(null)'.

2014-02-21 07:59:04 -0500 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-02-21 07:59:09 -0500   IM: [install succeeded]

2014-02-21 07:59:09 -0500   IM: ----------  log end  ----------

2014-02-26 06:56:36 -0500 SAU: End SAU run with exit code: 2002

2014-03-04 06:50:26 -0500 SAU: End SAU run with exit code: 2002

2014-03-08 23:20:38 -0500 SAU: End SAU run with exit code: 2002

2014-03-12 02:42:32 -0400 SAU: Unable to verify signature on downloaded installer.

2014-03-12 02:42:32 -0400 SAU: End SAU run with exit code: 2005

2014-03-13 07:10:42 -0400   IM: ---------- log start ----------

2014-03-13 07:10:42 -0400   IM: All install checks pass

2014-03-13 07:10:42 -0400   IM: [install started]

2014-03-13 07:10:49 -0400 FIN: [finalizer started]

2014-03-13 07:10:49 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-03-13 07:10:49 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-03-13 07:10:55 -0400 FIN: Unable to create directory '(null)'.

2014-03-13 07:10:55 -0400 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-03-13 07:11:01 -0400   IM: [install succeeded]

2014-03-13 07:11:01 -0400   IM: ----------  log end  ----------

2014-03-14 12:30:17 -0400 SAU: End SAU run with exit code: 2002

2014-03-19 07:05:08 -0400 SAU: End SAU run with exit code: 2002

2014-03-22 09:16:48 -0400 SAU: End SAU run with exit code: 2002

2014-03-24 16:11:59 -0400 SAU: End SAU run with exit code: 2002

2014-03-26 06:50:18 -0400 SAU: End SAU run with exit code: 2002

2014-03-28 06:53:05 -0400 SAU: End SAU run with exit code: 2002

2014-04-02 16:55:04 -0400 SAU: End SAU run with exit code: 2002

2014-04-09 07:53:28 -0400 SAU: End SAU run with exit code: 2002

2014-04-11 07:27:46 -0400   IM: ---------- log start ----------

2014-04-11 07:27:46 -0400   IM: 1550

2014-04-11 07:27:46 -0400   IM: 1550

2014-04-11 07:27:52 -0400   IM: ----------  log end  ----------

2014-04-16 21:04:06 -0400   IM: ---------- log start ----------

2014-04-16 21:04:06 -0400   IM: All install checks pass

2014-04-16 21:04:06 -0400   IM: [install started]

2014-04-16 21:04:14 -0400 FIN: [finalizer started]

2014-04-16 21:04:14 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-04-16 21:04:14 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-04-16 21:04:17 -0400 FIN: Unable to create directory '(null)'.

2014-04-16 21:04:17 -0400 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-04-16 21:04:21 -0400   IM: [install succeeded]

2014-04-16 21:04:21 -0400   IM: ----------  log end  ----------

2014-04-21 18:41:27 -0400 SAU: End SAU run with exit code: 2002

2014-04-23 06:49:43 -0400 SAU: End SAU run with exit code: 2002

2014-04-28 21:07:48 -0400   IM: ---------- log start ----------

2014-04-28 21:07:48 -0400   IM: All install checks pass

2014-04-28 21:07:48 -0400   IM: [install started]

2014-04-28 21:08:12 -0400 FIN: [finalizer started]

2014-04-28 21:08:12 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-04-28 21:08:12 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-04-28 21:08:27 -0400 FIN: Unable to create directory '(null)'.

2014-04-28 21:08:27 -0400 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-04-28 21:08:34 -0400   IM: [install succeeded]

2014-04-28 21:08:34 -0400   IM: ----------  log end  ----------

2014-04-30 07:15:20 -0400 SAU: End SAU run with exit code: 2002

2014-05-12 16:38:24 -0400 SAU: End SAU run with exit code: 2002

2014-05-13 16:50:01 -0400 SAU: End SAU run with exit code: 2002

2014-05-13 18:19:10 -0400   IM: ---------- log start ----------

2014-05-13 18:19:10 -0400   IM: All install checks pass

2014-05-13 18:19:10 -0400   IM: [install started]

2014-05-13 18:19:15 -0400 FIN: [finalizer started]

2014-05-13 18:19:15 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-05-13 18:19:15 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-05-13 18:19:18 -0400 FIN: Unable to create directory '(null)'.

2014-05-13 18:19:18 -0400 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-05-13 18:19:22 -0400   IM: [install succeeded]

2014-05-13 18:19:22 -0400   IM: ----------  log end  ----------

2014-05-21 06:47:46 -0400 SAU: End SAU run with exit code: 2002

2014-05-23 07:06:44 -0400 SAU: End SAU run with exit code: 2002

2014-05-28 17:34:49 -0400 SAU: End SAU run with exit code: 2002

2014-06-03 17:06:02 -0400 SAU: End SAU run with exit code: 2002

2014-06-11 06:55:22 -0400 SAU: End SAU run with exit code: 2002

2014-06-11 16:50:08 -0400 SAU: End SAU run with exit code: 2002

2014-06-16 16:51:13 -0400 SAU: End SAU run with exit code: 2002

2014-06-17 21:43:58 -0400   IM: ---------- log start ----------

2014-06-17 21:43:58 -0400   IM: 1550

2014-06-17 21:44:01 -0400   IM: 1550

2014-06-17 21:44:15 -0400   IM: ----------  log end  ----------

2014-06-25 19:50:58 -0400   IM: ---------- log start ----------

2014-06-25 19:50:58 -0400   IM: 1550

2014-06-25 19:50:59 -0400   IM: 1550

2014-06-25 19:51:05 -0400   IM: ----------  log end  ----------

2014-06-30 07:14:42 -0400 SAU: End SAU run with exit code: 2002

2014-07-03 06:39:15 -0400 SAU: End SAU run with exit code: 2002

2014-07-03 17:05:41 -0400 SAU: End SAU run with exit code: 2002

2014-07-04 18:10:34 -0400   IM: ---------- log start ----------

2014-07-04 18:10:34 -0400   IM: 1550

2014-07-04 18:10:34 -0400   IM: 1550

2014-07-04 18:10:39 -0400   IM: ----------  log end  ----------

2014-07-09 20:55:35 -0400   IM: ---------- log start ----------

2014-07-09 20:55:35 -0400   IM: All install checks pass

2014-07-09 20:55:35 -0400   IM: [install started]

2014-07-09 20:55:53 -0400 FIN: [finalizer started]

2014-07-09 20:55:53 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-07-09 20:55:53 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-07-09 20:56:00 -0400 FIN: Unable to create directory '(null)'.

2014-07-09 20:56:00 -0400 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-07-09 20:56:04 -0400   IM: [install succeeded]

2014-07-09 20:56:04 -0400   IM: ----------  log end  ----------

2014-08-13 14:48:13 -0400   IM: ---------- log start ----------

2014-08-13 14:48:14 -0400   IM: 1568

2014-08-13 14:48:16 -0400   IM: 1568

2014-08-13 14:48:36 -0400   IM: ----------  log end  ----------

2014-08-20 20:35:34 -0400   IM: ---------- log start ----------

2014-08-20 20:35:35 -0400   IM: 1568

2014-08-20 20:35:35 -0400   IM: 1568

2014-08-20 20:35:55 -0400   IM: ----------  log end  ----------

2014-08-21 16:54:47 -0400 SAU: End SAU run with exit code: 2002

2014-08-27 16:46:28 -0400 SAU: End SAU run with exit code: 2002

2014-08-27 20:48:23 -0400   IM: ---------- log start ----------

2014-08-27 20:48:23 -0400   IM: 1568

2014-08-27 20:48:24 -0400   IM: 1568

2014-08-27 21:27:14 -0400   IM: ----------  log end  ----------

2014-09-03 06:59:01 -0400 SAU: End SAU run with exit code: 2002

2014-09-03 20:52:04 -0400   IM: ---------- log start ----------

2014-09-03 20:52:04 -0400   IM: 1568

2014-09-03 20:52:04 -0400   IM: 1568

2014-09-03 20:52:17 -0400   IM: ----------  log end  ----------

2014-09-04 17:21:47 -0400 SAU: End SAU run with exit code: 2002

2014-09-09 21:57:50 -0400   IM: ---------- log start ----------

2014-09-09 21:57:50 -0400   IM: All install checks pass

2014-09-09 21:57:50 -0400   IM: [install started]

2014-09-09 21:58:08 -0400 FIN: [finalizer started]

2014-09-09 21:58:08 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-09-09 21:58:08 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-09-09 21:58:19 -0400 FIN: Unable to create directory '(null)'.

2014-09-09 21:58:19 -0400 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-09-09 21:58:25 -0400   IM: [install succeeded]

2014-09-09 21:58:25 -0400   IM: ----------  log end  ----------

2014-09-10 07:09:29 -0400 SAU: End SAU run with exit code: 2002

2014-09-10 16:19:29 -0400 SAU: End SAU run with exit code: 2002

2014-09-10 18:55:10 -0400   IM: ---------- log start ----------

2014-09-10 18:55:11 -0400   IM: All install checks pass

2014-09-10 18:55:11 -0400   IM: [install started]

2014-09-10 18:55:23 -0400 FIN: [finalizer started]

2014-09-10 18:55:23 -0400 FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.

2014-09-10 18:55:23 -0400 FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.

2014-09-10 18:55:28 -0400 FIN: Unable to create directory '(null)'.

2014-09-10 18:55:28 -0400 FIN: [finalizer failed]

installer: Package name is Adobe Flash Player

installer: Upgrading at base path /

installer: The upgrade was successful.

2014-09-10 18:55:30 -0400   IM: [install succeeded]

2014-09-10 18:55:30 -0400   IM: ----------  log end  ----------

2014-09-24 07:29:24 -0400 SAU: End SAU run with exit code: 2002

2014-09-30 16:40:14 -0400 SAU: End SAU run with exit code: 2002

2014-10-07 06:25:22 -0400 SAU: End SAU run with exit code: 2002

2014-10-10 06:47:17 -0400 SAU: End SAU run with exit code: 2002

2014-10-16 03:26:26 -0400 SAU: End SAU run with exit code: 2002

2014-10-16 06:35:51 -0400 SAU: End SAU run with exit code: 2002

2014-10-16 17:04:15 -0400 SAU: End SAU run with exit code: 2002

2014-10-18 12:33:40 -0400   IM: ---------- log start ----------

2014-10-18 12:33:40 -0400   IM: ---------- log start ----------

2014-10-18 12:33:40 -0400   IM: 1574

2014-10-18 12:33:40 -0400   IM: 1574

2014-10-18 12:33:42 -0400   IM: 1574

2014-10-18 12:33:42 -0400   IM: 1574

2014-10-18 12:33:58 -0400   IM: ----------  log end  ----------

2014-10-18 12:34:02 -0400   IM: ----------  log end  ----------

2014-10-24 07:01:31 -0400 SAU: End SAU run with exit code: 2002

2014-10-24 16:54:56 -0400 SAU: End SAU run with exit code: 2002

2014-10-26 17:47:01 -0400   IM: ---------- log start ----------

2014-10-26 17:47:01 -0400   IM: All install checks pass

2014-10-26 17:47:01 -0400   IM: Unexpected umask value for process: 0

2014-10-26 17:47:02 -0400   IM: User does not have any processes that need to be closed.

2014-10-26 17:47:02 -0400   IM: [install started]

installer: Must be run as root to install this package.

2014-10-26 17:47:07 -0400   IM: [install failed: 1]

2014-10-26 17:47:07 -0400   IM: Install failed with error code: 1.

2014-10-26 17:47:07 -0400   IM: ----------  log end  ----------

2014-10-28 19:08:19 -0400   IM: ---------- log start ----------

2014-10-28 19:08:19 -0400   IM: All install checks pass

2014-10-28 19:08:19 -0400   IM: Unexpected umask value for process: 0

2014-10-28 19:08:20 -0400   IM: User does not have any processes that need to be closed.

2014-10-28 19:08:20 -0400   IM: [install started]

installer: Must be run as root to install this package.

2014-10-28 19:08:22 -0400   IM: [install failed: 1]

2014-10-28 19:08:22 -0400   IM: Install failed with error code: 1.

2014-10-28 19:08:22 -0400   IM: ----------  log end  ----------

2014-10-28 19:09:43 -0400   IM: ---------- log start ----------

2014-10-28 19:09:50 -0400   IM: User does not have any processes that need to be closed before the Flash Player can be uninstalled.

2014-10-28 19:09:50 -0400   IM: Uninstall Started

2014-10-28 19:09:52 -0400   IM: [uninstall start]

2014-10-28 19:09:52 -0400   IM: user authorized

2014-10-28 19:09:52 -0400   IM: [file removal start]

2014-10-28 19:09:53 -0400   IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

2014-10-28 19:09:53 -0400   IM: Removed file: '/Library/Internet Plug-Ins/Flash Player.plugin'

2014-10-28 19:09:53 -0400   IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

2014-10-28 19:09:53 -0400   IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

2014-10-28 19:09:54 -0400   IM: Removed file: '/Library/Internet Plug-Ins/flashplayer.xpt'

2014-10-28 19:09:54 -0400   IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

2014-10-28 19:09:54 -0400   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

2014-10-28 19:09:54 -0400   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

2014-10-28 19:09:54 -0400   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

2014-10-28 19:09:54 -0400   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

2014-10-28 19:09:54 -0400   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

2014-10-28 19:09:54 -0400   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

2014-10-28 19:09:54 -0400   IM: Removed file: '/Library/LaunchDaemons/com.adobe.fpsaud.plist'

2014-10-28 19:09:54 -0400   IM: Removed file: '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-10-28 19:09:54 -0400   IM: Removed file: '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml'

2014-10-28 19:09:54 -0400   IM: Did not find bundle receipt to remove.

2014-10-28 19:10:00 -0400   IM: Removed file: '/Library/PreferencePanes/Flash Player.prefPane'

2014-10-28 19:10:00 -0400   IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist

2014-10-28 19:10:00 -0400   IM: [file removal end]

2014-10-28 19:10:00 -0400   IM: [uninstall end]

2014-10-28 19:10:00 -0400   IM: Uninstall Ended

2014-10-28 19:10:03 -0400   IM: ----------  log end  ----------

2014-10-28 19:10:54 -0400   IM: ---------- log start ----------

2014-10-28 19:10:54 -0400   IM: All install checks pass

2014-10-28 19:10:54 -0400   IM: Unexpected umask value for process: 0

2014-10-28 19:10:54 -0400   IM: User does not have any processes that need to be closed.

2014-10-28 19:10:54 -0400   IM: [install started]

installer: Must be run as root to install this package.

2014-10-28 19:10:56 -0400   IM: [install failed: 1]

2014-10-28 19:10:56 -0400   IM: Install failed with error code: 1.

2014-10-28 19:10:56 -0400   IM: ----------  log end  ----------

2014-10-28 19:14:18 -0400   IM: ---------- log start ----------

2014-10-28 19:14:18 -0400   IM: All install checks pass

2014-10-28 19:14:18 -0400   IM: Unexpected umask value for process: 0

2014-10-28 19:14:18 -0400   IM: User has 1 process that needs to be closed.

2014-10-28 19:14:18 -0400   IM: Install failed with error code: 17.

2014-10-28 19:14:18 -0400   IM: ----------  log end  ----------

2014-10-28 19:14:27 -0400   IM: ---------- log start ----------

2014-10-28 19:14:27 -0400   IM: All install checks pass

2014-10-28 19:14:27 -0400   IM: Unexpected umask value for process: 0

2014-10-28 19:14:27 -0400   IM: User does not have any processes that need to be closed.

2014-10-28 19:14:27 -0400   IM: [install started]

installer: Must be run as root to install this package.

2014-10-28 19:14:28 -0400   IM: [install failed: 1]

2014-10-28 19:14:28 -0400   IM: Install failed with error code: 1.

2014-10-28 19:14:28 -0400   IM: ----------  log end  ----------

2014-10-28 19:16:54 -0400   IM: ---------- log start ----------

2014-10-28 19:16:54 -0400   IM: All install checks pass

2014-10-28 19:17:06 -0400   IM: User does not have any processes that need to be closed before the Flash Player can be installed.

2014-10-28 19:17:06 -0400   IM: [install started]

installer: Must be run as root to install this package.

2014-10-28 19:17:07 -0400   IM: [install completed]

2014-10-28 19:17:07 -0400   IM: [install failed]

2014-10-28 19:17:22 -0400   IM: ----------  log end  ----------

2014-10-28 19:17:42 -0400   IM: ---------- log start ----------

2014-10-28 19:17:42 -0400   IM: All install checks pass

2014-10-28 19:17:50 -0400   IM: User does not have any processes that need to be closed before the Flash Player can be installed.

2014-10-28 19:17:50 -0400   IM: [install started]

installer: Must be run as root to install this package.

2014-10-28 19:17:51 -0400   IM: [install completed]

2014-10-28 19:17:51 -0400   IM: [install failed]

2014-10-28 19:21:32 -0400   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-10-28 19:21:33 -0400   IM: ----------  log end  ----------

2014-10-28 19:22:01 -0400   IM: ---------- log start ----------

2014-10-28 19:22:01 -0400   IM: All install checks pass

2014-10-28 19:22:09 -0400   IM: User has 1 process that needs to be closed before the Flash Player can be installed.

2014-10-28 19:22:18 -0400   IM: [install started]

installer: Must be run as root to install this package.

2014-10-28 19:22:19 -0400   IM: [install completed]

2014-10-28 19:22:19 -0400   IM: [install failed]

2014-10-28 19:22:21 -0400   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-10-28 19:22:21 -0400   IM: ----------  log end  ----------

2014-10-28 19:33:41 -0400   IM: ---------- log start ----------

2014-10-28 19:33:42 -0400   IM: All install checks pass

2014-10-28 19:33:54 -0400   IM: User does not have any processes that need to be closed before the Flash Player can be installed.

2014-10-28 19:33:54 -0400   IM: [install started]

installer: Must be run as root to install this package.

2014-10-28 19:33:55 -0400   IM: [install completed]

2014-10-28 19:33:55 -0400   IM: [install failed]

2014-10-28 19:34:00 -0400   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-10-28 19:34:00 -0400   IM: ----------  log end  ----------

2014-11-05 20:25:32 -0500   IM: ---------- log start ----------

2014-11-05 20:25:32 -0500   IM: All install checks pass

2014-11-05 20:25:32 -0500   IM: Unexpected umask value for process: 0

2014-11-05 20:25:32 -0500   IM: User does not have any processes that need to be closed.

2014-11-05 20:25:32 -0500   IM: [install started]

installer: Must be run as root to install this package.

2014-11-05 20:25:36 -0500   IM: [install failed: 1]

2014-11-05 20:25:36 -0500   IM: Install failed with error code: 1.

2014-11-05 20:25:36 -0500   IM: ----------  log end  ----------

2014-11-06 08:45:06 -0500   IM: ---------- log start ----------

2014-11-06 08:45:07 -0500   IM: All install checks pass

2014-11-06 08:45:07 -0500   IM: Unexpected umask value for process: 0

2014-11-06 08:45:07 -0500   IM: User does not have any processes that need to be closed.

2014-11-06 08:45:07 -0500   IM: [install started]

installer: Must be run as root to install this package.

2014-11-06 08:45:09 -0500   IM: [install failed: 1]

2014-11-06 08:45:09 -0500   IM: Install failed with error code: 1.

2014-11-06 08:45:09 -0500   IM: ----------  log end  ----------

2014-11-06 08:47:06 -0500   IM: ---------- log start ----------

2014-11-06 08:47:12 -0500   IM: User does not have any processes that need to be closed before the Flash Player can be uninstalled.

2014-11-06 08:47:12 -0500   IM: Uninstall Started

2014-11-06 08:47:12 -0500   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-11-06 08:47:12 -0500   IM: [uninstall start]

2014-11-06 08:47:12 -0500   IM: user authorized

2014-11-06 08:47:12 -0500   IM: [file removal start]

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/LaunchDaemons/com.adobe.fpsaud.plist' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml' to remove.

2014-11-06 08:47:14 -0500   IM: Did not find bundle receipt to remove.

2014-11-06 08:47:20 -0500   IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist

2014-11-06 08:47:20 -0500   IM: [file removal end]

2014-11-06 08:47:20 -0500   IM: [uninstall end]

2014-11-06 08:47:20 -0500   IM: Uninstall Ended

2014-11-06 08:47:24 -0500   IM: ----------  log end  ----------

2014-11-06 08:54:08 -0500   IM: ---------- log start ----------

2014-11-06 08:54:08 -0500   IM: All install checks pass

2014-11-06 08:54:08 -0500   IM: Unexpected umask value for process: 0

2014-11-06 08:54:08 -0500   IM: User does not have any processes that need to be closed.

2014-11-06 08:54:08 -0500   IM: [install started]

installer: Must be run as root to install this package.

2014-11-06 08:54:10 -0500   IM: [install failed: 1]

2014-11-06 08:54:10 -0500   IM: Install failed with error code: 1.

2014-11-06 08:54:10 -0500   IM: ----------  log end  ----------

2014-11-06 08:55:59 -0500   IM: ---------- log start ----------

2014-11-06 08:56:08 -0500   IM: User has 1 process that needs to be closed before the Flash Player can be uninstalled.

2014-11-06 08:56:21 -0500   IM: Uninstall Started

2014-11-06 08:56:21 -0500   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-11-06 08:56:21 -0500   IM: [uninstall start]

2014-11-06 08:56:21 -0500   IM: user authorized

2014-11-06 08:56:21 -0500   IM: [file removal start]

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Flash Player.plugin' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/flashplayer.xpt' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Users/rdufresne50/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/LaunchDaemons/com.adobe.fpsaud.plist' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml' to remove.

2014-11-06 08:56:22 -0500   IM: Did not find bundle receipt to remove.

2014-11-06 08:56:27 -0500   IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist

2014-11-06 08:56:27 -0500   IM: [file removal end]

2014-11-06 08:56:27 -0500   IM: [uninstall end]

2014-11-06 08:56:27 -0500   IM: Uninstall Ended

2014-11-06 08:56:30 -0500   IM: ----------  log end  ----------

2014-11-06 09:02:12 -0500   IM: ---------- log start ----------

2014-11-06 09:02:12 -0500   IM: All install checks pass

2014-11-06 09:02:20 -0500   IM: User does not have any processes that need to be closed before the Flash Player can be installed.

2014-11-06 09:02:20 -0500   IM: [install started]

installer: Must be run as root to install this package.

2014-11-06 09:02:21 -0500   IM: [install completed]

2014-11-06 09:02:21 -0500   IM: [install failed]

2014-11-06 09:02:25 -0500   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-11-06 09:02:25 -0500   IM: ----------  log end  ----------

2014-11-06 09:21:45 -0500   IM: ---------- log start ----------

2014-11-06 09:21:45 -0500   IM: All install checks pass

2014-11-06 09:22:01 -0500   IM: User has 1 process that needs to be closed before the Flash Player can be installed.

2014-11-06 09:22:10 -0500   IM: [install started]

installer: Must be run as root to install this package.

2014-11-06 09:22:11 -0500   IM: [install completed]

2014-11-06 09:22:11 -0500   IM: [install failed]

2014-11-06 09:22:14 -0500   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-11-06 09:22:14 -0500   IM: ----------  log end  ----------

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Adobe Employee ,
Nov 06, 2014 Nov 06, 2014

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On Yosemite, you may need to change your GateKeeper settings to Allow apps downloaded from Mac App Store and Identified Developers.

Also, are you running as Administrator or as a standard user?  You may need to do the installation from an Administrator account.

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Guest
Nov 07, 2014 Nov 07, 2014

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Sorry Staff, but your comment are not great, and really not good.  By default, Gatekeeper is adjusted to the settings you are mentioning.  Furthermore, I am an Apple Certified Support Professional,...   Your comments adds nothing to the thread that something is wrong with Flash, the current version and Yosemite.

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Community Beginner ,
Nov 07, 2014 Nov 07, 2014

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Not to mention that most of us turn the annoying Gatekeeper off. Does anyone on the support staff have any Macintosh experience at all? As is proven by all the evidence given, the fault is with the installer, not with our Macs. Please take your heads out of your rears and attempt to do something about this.

Screen Shot 2014-11-07 at 23.33.24.png

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Adobe Employee ,
Nov 08, 2014 Nov 08, 2014

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We tested Flash Player extensively and are unable to reproduce the installation issue described.

If you boot into safe mode, does the installation complete?

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New Here ,
Nov 08, 2014 Nov 08, 2014

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No - you kindly suggested that on another thread and I tried it, but to no avail. 

Please - it can't be this hard - can it?  It was working one day (after I installed Yosemite) but the next it said Flash Player had expired - no choice to use the old version. Now I can't do the on-line course I've paid lots for because it uses flash player.

It is becoming more and more frustrating!

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LEGEND ,
Nov 08, 2014 Nov 08, 2014

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It expired?  Can you post a screenshot of that?

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New Here ,
Nov 08, 2014 Nov 08, 2014

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Sorry - I wouldn't know how to find it now.  It was a message that came up on the screen when I was doing my course.

The website needed Flash Player and it said something along the lines of 'the version of Flash Player you are using has expired please download new version'.  Since then I have totally uninstalled Flash Player as per instructions of many after the new version would not install properly.

I am using Chrome as an emergency method now but really prefer Safari. 

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LEGEND ,
Nov 09, 2014 Nov 09, 2014

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Apple instructed Safari to reject all previous Flash Player versions as "blocked plugin".

Did you try to install it using the offline installer that I posted earlier?

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New Here ,
Nov 09, 2014 Nov 09, 2014

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Yes I did that and it did exactly the same thing. I replied to the original post to that effect too.

It has been a few days and I heard no more from it so googled the problem again and found this thread.

Any further advice much appreciated!

Sent from my iPad

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LEGEND ,
Nov 09, 2014 Nov 09, 2014

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It is possible that some remains of an older version are still somewhere on your system.

Uninstall Flash Player using http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html then reinstall the latest version again.

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New Here ,
Nov 09, 2014 Nov 09, 2014

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Thanks for all your suggestions. I have run the Uninstaller at least twice now and tried the offline installer also.

I must admit to not being very 'technology savvy' but am doing my best.

Alex Bishop

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Adobe Employee ,
Nov 10, 2014 Nov 10, 2014

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LATEST

Safari blocklisted old Flash Player versions a week or two ago to ensure that all users picked up an important security change.  They had an older version of Flash Player installed and hit the Safari blocklist dialog.

The installation logs provide some pretty good clues:

2014-11-06 09:22:01 -0500   IM: User has 1 process that needs to be closed before the Flash Player can be installed.

2014-11-06 09:22:10 -0500   IM: [install started] installer: Must be run as root to install this package.

2014-11-06 09:22:11 -0500   IM: [install completed]

2014-11-06 09:22:11 -0500   IM: [install failed]

2014-11-06 09:22:14 -0500   RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'

2014-11-06 09:22:14 -0500   IM: ----------  log end  ----------

If you go to Control Panel > Users & Groups, there should be a list of users.  Under the username that you're currently using, does it say "Admin" or "Standard" underneath?

In Control Panel > Security & Privacy, is Allow apps downloaded from Mac App Store and Identified Developers selected?

If the answer to both of those is "yes", and you're still stuck, what happens when you run the Beta installer?

http://labsdownload.adobe.com/pub/labs/flashruntimes/flashplayer/flashplayer15_install_mac.dmg

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