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1. Re: why i can't open illustrator
Without knowing some details about your system and version we can't even guess.
Did you update or just install?
Did it ever work?
Any plugins?
Printer connected?
Fonts?
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2. Re: why i can't open illustrator
jhnnvera,
Just one possible guess because the issue has been up many times lately: if you have just updated your OS, the right order/way is to reinstall (at least Illy) afterwards.
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3. Re: why i can't open illustrator
I was using the trial it said is expired then when am trying to purchase it said I already have photo shop program.but am not using photo shop I need illustrator it doesn't let me.before it use to work.
Sent from my T-Mobile 4G LTE Device
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4. Re: why i can't open illustrator
jhnnvera,
You may try to uninstalll everything and run the Cleaner Tool, then try to purchase again.
http://www.adobe.com/support/contact/cscleanertool.html
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5. Re: why i can't open illustrator
See if one of those applies to your problem (it's about CS6, but CC should work the same)
creative cloud software says my free trial has expired, but I have a paid subscription