5 Replies Latest reply: Nov 8, 2014 12:42 PM by Jeromie Clark

Error: General Installation Error

poohbearnorton Oct 14, 2014 7:04 PM

I have a Mac OS X 10.9.4 and have been trying to update the flash player. I tried the first few times and it keeps stopping around 77%. I tried unistalling and then reinstalling, but that stopped it sooner. I can not get the flash player to install at all now. Thoughts? And although I know some things, I am not a computer geek, so please explain where I need to go on my computer to change things.

Thanks

1. Re: Error: General Installation Error

Alucard77 Nov 6, 2014 4:28 PM (in response to poohbearnorton)

I was trying to update mine as well and I'm running Mac OS X 10.10 and I keep getting the same error this is the first time that i have had any problems installing Flash but from what I can tell there is no answer on this forum for the general error message.
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2. Re: Error: General Installation Error

Jeromie Clark Nov 6, 2014 6:53 PM (in response to poohbearnorton)

Try the offline installer:
http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx. dmg
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3. Re: Error: General Installation Error

Alucard77 Nov 7, 2014 1:42 AM (in response to Jeromie Clark)

Thank for the link but it failed the same way as the last time it right as it hit 75% I get a general error and it stops
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4. Re: Error: General Installation Error

shrf.dbr Nov 7, 2014 1:51 AM (in response to poohbearnorton)

i have the same problem ! also tried out clean installation and disabling file vault, but nothing helped !!
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5. Re: Error: General Installation Error

shrf.dbr Nov 8, 2014 10:18 AM (in response to poohbearnorton)

???
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6. Re: Error: General Installation Error

Jeromie Clark Nov 8, 2014 12:42 PM (in response to shrf.dbr)

If you boot your machine into safe mode, can you complete the installation?
OS X: What is Safe Boot, Safe Mode? - Apple Support
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