5 Replies Latest reply: Nov 10, 2014 4:06 PM by 1geronimo8

Flash player installation problem

1geronimo8 Nov 7, 2014 10:39 AM

I have tried to down load and install the latest flash player but every time i do so, the installation fails after 97% completion. Computer indicates failure is do to Safari being open, which is not the case. Anyone have any suggestions?

1. Re: Flash player installation problem

Pat Willener Nov 8, 2014 7:49 PM (in response to 1geronimo8)

You need to quit the Safari process, not just close the browser window.
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2. Re: Flash player installation problem

1geronimo8 Nov 10, 2014 9:15 AM (in response to Pat Willener)

thanks
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3. Re: Flash player installation problem

clearskyreflections Nov 10, 2014 12:34 PM (in response to 1geronimo8)

How do I quit the Safari process? I have MacBookAir. I have the same problem. Goes to nearly the end and then tells me Safari is open when it isn't.
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4. Re: Flash player installation problem

clearskyreflections Nov 10, 2014 12:35 PM (in response to Pat Willener)

How do I quit the Safari process? i have a MacBookAir.
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5. Re: Flash player installation problem

1geronimo8 Nov 10, 2014 4:06 PM (in response to clearskyreflections)

when you have safari open, click on word safari next to apple icon on top left of screen. when drop down box appears, go down to and click on "quit safari”. This worked for me.
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