1 Reply Latest reply: Nov 12, 2014 5:48 PM by mon_adobe RSS

    WorldPay payment gateway setup - help needed!

    mon_adobe Community Member
    mon_adobe Nov 8, 2014 11:07 PM

      Has anyone managed to successfully implement WorldPay seamless payment gateway on a BC site?

      No matter what I try, I get a non-specific error message when trying to process a credit card. I have been bouncing between WorldPay support and BC support for a couple of days now and can't get to the bottom of it.

      I'm assuming BC wouldn't have built a WorldPay integration if it didn't work...

      Any help at all would be very much appreciated!


        • 1. Re: WorldPay payment gateway setup - help needed!
          mon_adobe Community Member
          mon_adobe Nov 12, 2014 5:48 PM (in response to mon_adobe)

          Update on how to install WorldPay seamless payment gateway on a BC site.

           

          I had a lot of trouble installing this gateway but, thanks to some very patient and helpful people, I managed to get it working so wanted to share with everyone how to do it so I can hopefully save others from all the headaches this process has caused me!

           

          • The first thing to note is that a standard Installation ID from WorldPay will not work with BC. You need to apply for an Invisible XML installation.
          • Once you have this, you need to log into your Business Manager Dashboard using your WorldPay account details. Under the 'Setup' tab, you will see your invisible XML password.
          • Under 'configuration details' you need to set the Capture Delay to 0 (this means authorise and capture at sale).
          • In BC: Installation ID = Invisible XML ID; Password = Invisible XML password.
          • Enter these details under the Live WorldPay Gateway - NOT the WorldPay Test Gateway. The credentials they give you do not seem to work on the test gateway.
          • In order to test your setup, you will need to contact WorldPay support and convince them to make your account live for 1 test transaction.

           

          If you are trying to process a transaction and you get the following error: PMII.badPayMethodAndAcqAmount it either means that your Payment Capture Settings (Capture Delay) are not set to 0, or that the account has not been switched out of test mode on WorldPay's end.

           

          A huge thanks to Matt Baracz and the BC support team for helping me get this sorted out