3 Replies Latest reply: Nov 9, 2014 6:30 AM by Ned Murphy

unable to deactivate previous coldfusion builder 2 installations

monster43 Nov 9, 2014 5:17 AM

I can't activate an installation of ColdFusion Builder 2 because it says I have two adjacent installations of CF Builder on two other computers.

The two other computers disks drives were erased before CF Builder could be deactivated.

So, it still thinks they are currently being used.

What can I do ??

Ted C

1. Re: unable to deactivate previous coldfusion builder 2 installations

Ned Murphy Nov 9, 2014 5:17 AM (in response to monster43)

You need to contact Adobe Support thru char and ask to have your activations reset.

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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2. Re: unable to deactivate previous coldfusion builder 2 installations

monster43 Nov 9, 2014 5:50 AM (in response to Ned Murphy)

Thanks for this. I will need to get in touch during normal business hours.
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3. Re: unable to deactivate previous coldfusion builder 2 installations

Ned Murphy Nov 9, 2014 6:30 AM (in response to monster43)

You're welcome
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