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Importing MS word 8 file into RH HTML10

New Here ,
Nov 10, 2014 Nov 10, 2014

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Hi there,

I'm working with RH HTML10 and want to import some MS Word 2013 files into my project.

I really don't have the biggest succes doing it - I'm getting this:

Import word doc.png

Is it an upgrade of RH that's needed, or ?!?!?!?!

Please let me know if any of you have had the same issue, and what to do about it !!!

Best regards,

Helene Waldhorn

SKAKO Concrete, Denmark

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New Here ,
Nov 10, 2014 Nov 10, 2014

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OOPS - I suddently see that the heading says "Word 8" It IS concerning Word 2013 !

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Contributor ,
Nov 10, 2014 Nov 10, 2014

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I believe that while the error message says "Word 2000 or newer", it should really say "Word 2000 to 2010".  RoboHelp 10 doesn't work with Word 2013 or higher. I had to install Word 2010 in order to export to Word. I'm guessing this is also the reason why you aren't able to import from 2013. I think the only "fix" is to install Word 2010.  Maybe the experts here will prove me wrong.

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LEGEND ,
Nov 10, 2014 Nov 10, 2014

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You may want to take a look at: Re: Importing Word 2013 files into existing projects in RH10

While Word 2013 is not supported, there seems to be a workaround.

Kind regards,

Willam

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