1 Reply Latest reply: Nov 10, 2014 5:09 AM by Jacob Bugge RSS

    I have a problem with color picker interface.

    Bashenko
    Bashenko Nov 10, 2014 2:32 AM

      The right vertical line in the window where you choose colors is red for me, no matter on what color my cursor is.

      My system is MacOs Yosemite 10.10

      And latest version of Illustrator CC

      support.jpg

        • 1. Re: I have a problem with color picker interface.
          Jacob Bugge CommunityMVP
          Jacob Bugge Nov 10, 2014 5:09 AM (in response to Bashenko)

          Bashenko

           

          It seems that  the issue is caused by a corrupt folder called en_US or similar (depending on language) within the Adobe Illustrator 18 Settings folder, see post #7 by Jules in this thread,

           

          https://forums.adobe.com/thread/1595766

           

          so the solution should be to move or rename that folder (or the whole Adobe Illustrator 18 Settings folder).

           

          You can find the folder in Move the folder (follow the link with that name) with Illy closed.

           

          As a temporary roundabout way, you can select the lower rectangle to the right of the rainbow and DoubleClick to apply that to change the top rectangle and the values: the lower colour is the right one.