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AVG and flashplayer

New Here ,
Oct 31, 2014 Oct 31, 2014

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My AVG will not allow me to download flashplayer - it reports that it is a corrupted executable file.  The details given are "..........Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\OWMATMO\install-flashplayer15x32ax-mssd-awe-aih[2].exe"

As I need flashplayer to enable me to access my TomTom updates any suggestions as to what I can do would be appreciated.

strandby

 

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correct answers 1 Correct answer

Adobe Employee , Nov 06, 2014 Nov 06, 2014

It sounds like this is a false-positive in AVG.  You'll need to talk to AVG support if they continue to block Flash Player's installation, or consider a different AV vendor.

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Adobe Employee ,
Oct 31, 2014 Oct 31, 2014

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Moving this discussion to the Installing Flash Player forum.

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LEGEND ,
Nov 01, 2014 Nov 01, 2014

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LEGEND ,
Nov 01, 2014 Nov 01, 2014

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If that also doesn't work, what is your AVG version?

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Adobe Employee ,
Nov 06, 2014 Nov 06, 2014

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It sounds like this is a false-positive in AVG.  You'll need to talk to AVG support if they continue to block Flash Player's installation, or consider a different AV vendor.

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New Here ,
Nov 10, 2014 Nov 10, 2014

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Thanks for your comments. In the end I got my engineer to sort it out for me. Expensive but saved my sanity!

Regards,

Patricia.

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