5 Replies Latest reply: Nov 10, 2014 12:36 PM by kimberlykimball RSS

    Responsive videos will not work

    kimberlykimball Community Member

      In Captivate 8 I have inserted two video files both mp4 format.  It is a responsive format and the videos will not load on iPad.  What am I doing wrong????

        • 1. Re: Responsive videos will not work
          Himanshu satija Adobe Employee

          Hello,

           

          Welcome to Adobe Forums !

          Can you please check the exact version of Adobe Captivate (Go to Help > About Adobe Captivate) ?

           

          Can you please tell how you have shared the published output with the iPad?

           

          Can you please check if the video files are also uploaded in the published folder or not ?

          Does the project work fine on local computer?

           

          Thanks,

          Himanshu

          • 2. Re: Responsive videos will not work
            kimberlykimball Community Member

            Hi Himanshu,

             

            It's version 8.0.0.145.  The file is published in a zip file.  Then the entire zip file is put into Dream Weaver.  When I publish the files it renames the video files to Vi2.mp4 and Vi4.mp4 within the vr folder.  These files names don't show in the code of Dream Weaver though.  I am not familar with code so this is my latest issue.  As for does it work fine.... it does in preview.  The Captivate file itself works fine on my laptop with the exception of the videos as well, it says "loading" and does nothing.  I appreciate any advice you have to offer!

            Thanks,

            Kim

            • 3. Re: Responsive videos will not work
              Lilybiri CommunityMVP

              Can you please upgrade to 8.0.1.242?

              • 4. Re: Responsive videos will not work
                kimberlykimball Community Member

                Hi Lilybiri,

                 

                Ok I updated and still not working.  Great idea though.  Thanks.

                 

                Kim

                • 5. Re: Responsive videos will not work
                  kimberlykimball Community Member

                  This is a copy of the code in Dream Weaver... I feel like it should show the video file name somewhere.... Captivate changed the file names to Vi2.mp4 and Vi4.mp4.  Any thought on this being the problem?

                   

                   

                   

                  <!DOCTYPE html>

                   

                   

                  <html lang="en">

                   

                   

                  <head>

                   

                   

                  <meta
                  name='viewport' content='initial-scale = 1, minimum-scale = 1, maximum-scale =
                  1'/>

                   

                   

                  <meta
                  http-equiv="Content-Type" content="text/html;
                  charset=utf-8" />

                   

                   

                  <meta
                  http-equiv="x-ua-compatible" content="IE=10">

                   

                   

                  <title></title>

                   

                   

                  <style
                  type="text/css">#initialLoading{background:url(assets/htmlimages/loader.gif)
                  no-repeat center
                  center;background-color:#ffffff;position:absolute;margin:auto;top:0;left:0;right:0;bottom: 0;z-index:10010;}</style>

                   

                   

                   

                   

                   

                  <script>

                   

                   

                   

                   

                   

                  function
                  initializeCP()

                   

                   

                  {

                   

                   

                            
                  function cpInit()

                   

                   

                            
                  {

                   

                   

                                        
                  document.body.innerHTML = " <div class='cpMainContainer'
                  id='cpDocument' style='left: 0px; top:0px;' >       
                  <div id='main_container'
                  style='top:0px;position:absolute;width:100%;height:100%;'>          
                  <div id='projectBorder'
                  style='top:0px;left:0px;width:100%;height:100%;position:absolute;display:block'></div>
                  <div class='shadow' id='project_container' style='left: 0px;
                  top:0px;width:100%;height:100%;position:absolute;overflow:hidden;' >     
                  <div id='project' class='cp-movie' style='width:100%
                  ;height:100%;overflow:hidden;'>               
                  <div id='project_main' class='cp-timeline
                  cp-main'>                         
                  <div id='div_Slide' onclick='cp.handleClick(event)' style='top:0px; width:100%
                  ;height:100% ;position:absolute;-webkit-tap-highlight-color:
                  rgba(0,0,0,0);'></div> 
                            
                  </div>                      
                  <div id='autoplayDiv'
                  style='display:block;text-align:center;position:absolute;left:0px;top:0px;'>                                 
                  <img id='autoplayImage' src=''
                  style='position:absolute;display:block;vertical-align:middle;'/>                                 
                  <div id='playImage' tabindex='9999' role='button' aria-label='play'
                  onkeydown='cp.CPPlayButtonHandle(event)' onClick='cp.movie.play()'
                  style='position:absolute;display:block;vertical-align:middle;'></div>          
                            
                  </div>          
                  </div>          
                  <div id='toc' style='left:0px;position:absolute;-webkit-tap-highlight-color:
                  rgba(0,0,0,0);'>        
                  </div>          
                  <div id='playbar' style='bottom:0px;
                  position:fixed'>   
                  </div>          
                  <div id='cc' style='left:0px;
                  position:fixed;visibility:hidden;pointer-events:none;'
                  onclick='cp.handleCCClick(event)'>                
                  <div id='ccText' style='left:0px;float:left;position:absolute;width:100%;height:100%;'>           
                  <p
                  style='margin-left:8px;margin-right:8px;margin-top:2px;'>                  
                  </p>             
                  </div>                      
                  <div id='ccClose' style='background-image:url(./assets/htmlimages/ccClose.png);right:10px;
                  position:absolute;cursor:pointer;width:13px;height:11px;'
                  onclick='cp.showHideCC()'>             
                  </div>          
                  </div>          
                  <div id='gestureIcon'
                  class='gestureIcon'>       
                  </div>          
                  <div id='gestureHint'
                  class='gestureHintDiv'>                 
                  <div id='gImage'
                  class='gesturesHint'></div>   
                  </div>          
                  <div id='pwdv'
                  style='display:block;text-align:center;position:absolute;width:100%;height:100%;left:0px;t op:0px'></div>   
                  <div id='exdv' style='display:block;text-align:center;position:absolute;width:100%;height:100%;left:0px; top:0px'></div>  
                  </div>          
                  </div></div><div id='blockUserInteraction' class='blocker'
                  style='width:100%;height:100%;'>          
                  <table style='width:100%;height:100%;text-align:center;vertical-align:middle'
                  id='loading'
                  class='loadingBackground'>                   
                  <tr style='width:100%;height:100%;text-align:center;vertical-align:middle'>                                  
                  <td style='width:100%;height:100%;text-align:center;vertical-align:middle'>                                              
                  <image
                  id='preloaderImage'></image>                                  
                              <div
                  id='loadingString'
                  class='loadingString'>Loading...</div>                                  
                  </td>
                            
                  </tr>   </table></div> <div
                  id='initialLoading'></div>";

                   

                   

                                        
                  cp.DoCPInit();

                   

                   

                            
                  }

                   

                   

                            
                  if((typeof InitAppPackager !== "undefined") && (typeof
                  InitAppPackager === "function"))

                   

                   

                            
                  {

                   

                   

                                        
                  InitAppPackager(cpInit);

                   

                   

                            
                  }

                   

                   

                            
                  else

                   

                   

                            
                  {

                   

                   

                                        
                  cpInit();

                   

                   

                            
                  }

                   

                   

                  }

                   

                   

                   

                   

                   

                  </script>

                   

                   

                   

                   

                   

                  </head>

                   

                   

                  <body>

                   

                   

                                        
                  <div id='initialLoading'></div>

                   

                   

                  <script>

                   

                   

                                         (function()

                   

                   

                                        
                  {

                   

                   

                                                    
                  if(document.documentMode < 9)

                   

                   

                                                    
                  {

                   

                   

                                                                
                  document.body.innerHTML = "";

                   

                   

                                                                 document.write("The
                  content you are trying to view is not supported in the current Document Mode of
                  Internet Explorer. Change the Document Mode to Internet Explorer 9 Standards
                  and try to view the content again.<br>To change the Document Mode, press
                  F12, click Document Mode: <current mode>, and then select Internet
                  Explorer 9 Standards.");

                   

                   

                                                                
                  return;

                   

                   

                                                    
                  }

                   

                   

                                                    
                  window.addEventListener("load",function()

                   

                   

                                                    
                  {

                   

                   

                                                                
                  setTimeout(function()

                   

                   

                                                                
                  {                                                         

                   

                   

                                                                            
                  var script = document.createElement('script');

                   

                   

                                                                            
                  script.type = 'text/javascript';

                   

                   

                                                                            
                  script.src = 'assets/js/CPXHRLoader.js';

                   

                   

                                                                            
                  script.defer = 'defer';

                   

                   

                                                                            
                  script.onload = function()

                   

                   

                                                                            
                  {

                   

                   

                                                                                        
                  var lCSSLoaded = false;

                   

                   

                                                                                        
                  var lJSLoaded = false;

                   

                   

                                                                                        
                  function constructDIVs()

                   

                   

                                                                                        
                  {

                   

                   

                                                                                                    
                  if(lCSSLoaded && lJSLoaded)

                   

                   

                                                                                                    
                  {

                   

                   

                                                                                                                 
                  initializeCP();

                   

                   

                                                                                                    
                  }

                   

                   

                                                                                        
                  }

                   

                   

                                                                                        
                  cpXHRJSLoader.css('assets/css/CPLibraryAll.css',function() {

                   

                   

                                                                                                    
                  lCSSLoaded = true;

                   

                   

                                                                                                    
                  constructDIVs();

                   

                   

                                                                                        
                  });

                   

                   

                                                                                        
                  var lJSFiles = [  'assets/js/jquery-1.6.1.min.js','assets/js/CPM.js','assets/playbar/playbarScript.js'
                  ];

                   

                   

                                                                                        
                  cpXHRJSLoader.js(lJSFiles,function()

                   

                   

                                                                                        
                  {

                   

                   

                                                                                                    
                  //console.log("js loaded");

                   

                   

                                                                                                    
                  lJSLoaded = true;

                   

                   

                                                                                                    
                  constructDIVs();

                   

                   

                                                                                        
                  });

                   

                   

                                                                            
                  }

                   

                   

                                                                            
                  document.getElementsByTagName('head')[0].appendChild(script);

                   

                   

                                                                
                  },1);

                   

                   

                                                    
                  },false);

                   

                   

                                        
                  })();

                   

                   

                                        

                   

                   

                  </script>

                   

                   

                  <noscript
                  style="text-align:center;font-size:24px;">Enable Javascript
                  support in the browser.</noscript>

                   

                   

                  </body>

                   

                   

                  </html>