0 Replies Latest reply: Nov 10, 2014 1:41 PM by JerryHooper RSS

    Photoshop Elements 12 recently installed and appears to be working but falls over when I try to back-up the Catalog

    JerryHooper Community Member

      I am very frustrated as after installing Photoshop Elements 12 as an upgrade to 11 the conversion fell over and it took many weeks before I could get support to resolve this

       

      Once resolved I have spend some weeks cleaning my data structure as part of the preparation to moving from PC to Mac

       

      I now need to back-up the catalog but every time I try the S/W just becomes unresponsive.

       

      Right now I hate Adobe and if I did not have 150,000 images in the catalog I would probably junk it

       

      Can you please help to restore my faith

       

      Regards

       

      Jerry

       

      jerry.hooper@gmail.com