8 Replies Latest reply: Nov 11, 2014 7:32 PM by R_Kelly RSS

    problems upgrading raw converter for cs6

    Cupertino, Bangert Community Member
    Cupertino, Bangert Nov 9, 2014 7:58 PM

      I have a cs6 license and recently had an update applied to the raw converted to handle my sony a7s.  I also wanted to upgrade the raw converted for my cs6 version on an mac I use at a second home.  It did do an upgrade but not high enough to deal with the new camera.

       

      I'm on a mac mini running osx 10.6.8.  When I try to open a sony arw file in camera raw if gives a dialog box indicating it can't open the file and gives a link to a spread sheet showing the minimum version of camera raw of 8.5 to open the a7s arw file.  If I look at the version of camera raw I'm using I get 7.0.0.308.  To do an update for the raw converter while I am in bridge I go to help and use the update item.  I did an update to 7.0.0.308 when I originally ran the update option but hat is obviously not high enough to deal with the sony arw files.  I basically did the same thing on my main computer and had no problem. 

       

      Any ideas?

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