RH11 Webhelp Output TOC won't render, have adjusted LNG file, project settings for Webhelp, unblocked popups, why does this most basic of all features not work, pls help.

[Guest]

RH11 Webhelp Output - TOC won't render, have adjusted LNG file, have adjusted project settings for Webhelp, have

unblocked popups, why does this most basic of all features not work, pls help.

[Jeff_Coatsworth]

What browsers are you trying? Is the help local or on a webserver? Are you all patched up in RH11?

[Guest]

Hi Jeff,

Thanks for the response, sorry for the cross post, I am new to the community but will try in future to abide by all the rules I know of here. I did not see my exact discussion topic addressed anywhere..

Re. RH11 WebHelp TOC won't render in IE11.....I couldn't sleep last night for this problem!

I have only tried it in IE11 because that is the only browser I have here. I am compiling and generating it on my local C drive, it is a project I just took over from somebody yesterday.

I'm at a gov't office where I cannot download any software including browsers without admin. assistance.

Is that what you mean by all patched up in RH11?

So... it would maybe work if in RH11 I clicked on Help > Updates

are those the patches?

Thanks a mil.

MaryAnne

[Jeff_Coatsworth]

Yes, you probably need to get patched up but most likely don’t have enough rights for Help > Update to work correctly. IE 11 turned up the paranoia level to match Chrome with local HTML files – that’s what MOTW is supposed to help combat.

[Guest]

Okay thanks. How exactly do I get patched up and what does MOTW mean? i.e. what does MOTW stand for?

Regards

[Jeff_Coatsworth]

Help > Updates or http://www.adobe.com/downloads/updates.html - make sure you have admin rights to do this. MOTW – Mark of the Web