• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Digital Edition Crashes

New Here ,
Nov 16, 2014 Nov 16, 2014

Copy link to clipboard

Copied

Every time I try to drag my borrowed book, Adobe Digital Editions crashes.  What do I do?

Views

866

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 17, 2014 Nov 17, 2014

Copy link to clipboard

Copied

Can you please detail us on the scenario causing the crash?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2014 Nov 17, 2014

Copy link to clipboard

Copied

I have the same problem with Google Nexus 7 & DRM protected ADE. Every time I try to open one magazine, I get "you don't have the rights to open this book. Please check your adobe ID." But I have rights to open it, since I bought subscription. Then I check my adobe ID and when I try to reopen the book the reader doesn't open it and writes "the reader stopped working correvtly". EbookDroid, UB Reader, PocketBook. Can you help me?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 18, 2014 Nov 18, 2014

Copy link to clipboard

Copied

I have a systematic crash with ADE 4.0.2  with some of my book when I try to open them. My config :

Nom du modèle : MacBook Pro

  Identifiant du modèle : MacBookPro10,1

  Nom du processeur : Intel Core i7

  Vitesse du processeur : 2,6 GHz

  Nombre de processeurs : 1

  Nombre total de cœurs : 4

  Cache de niveau 2 (par cœur) : 256 Ko

  Cache de niveau 3 : 6 Mo

  Mémoire : 16 Go

  Version de la ROM de démarrage : MBP101.00EE.B05

  Version SMC (système) : 2.3f36

Version du système : OS X 10.10.1 (14B25)

  Version du noyau : Darwin 14.0.0

  Volume de démarrage : MBP

  Mode de démarrage : Normal

Could send a log if you give me an email at jytcom "at" icloud.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 19, 2014 Nov 19, 2014

Copy link to clipboard

Copied

Can you try adding the book to Library and then opening it, instead of drag and drop?

Steps:

1) Switch to Library

2) Select the menu item File-->Add to Library or Press Ctrl+O

3) Choose the file to add

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 19, 2014 Nov 19, 2014

Copy link to clipboard

Copied

LATEST

My problem isn’t exactly the same. The books are already in the library and have already been opened before.

--

Jean-Yves

Le 19 nov. 2014 à 11:30, Dominic Michael <forums_noreply@adobe.com> a écrit :

Adobe Digital Edition Crashes

created by Dominic Michael <https://forums.adobe.com/people/Dominic+Michael> in Adobe Digital Editions - View the full discussion <https://forums.adobe.com/message/6943352#6943352>

Can you try adding the book to Library and then opening it, instead of drag and drop?

Steps:

1) Switch to Library

2) Select the menu item File-->Add to Library or Press Ctrl+O

3) Choose the file to add

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6943352#6943352 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6943352#6943352

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Adobe Digital Editions by email <mailto:discussions-community-adobe_digital_editions@adobe-v7.hosted.jivesoftware.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=3355>

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines