0 Replies Latest reply: Nov 20, 2014 6:25 AM by Martin Malec RSS

    Cannot update CS6 on Win8.1Pro 32bit

    Martin Malec Community Member

      I cannot update CS6 via AAM on Windows 8.1 Pro 32bit (upgrade from Win 8 that was an upgrade from Vista Business).

      It downloaded the files but ultimately ended. It offered to download a log analyzer but that is not available on Adobe's site any more.

      I read an article about disabling some Virtual WiFi network adapter but I did not have any such adapter at all listed in the network adapters, so I just tried to disable regular WiFi adapter and VirtualBox virtual adapter and kept only Ethernet, but no change. I was trying also to run the PDapp.exe as administrator, no change.

      Fortunately the CS6 works normally but it would be nice to be able to update if there are some bugfixes.

       

      The log says internal error during install, U49M1P1.