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Can't open DRM ebooks on Kobo aura

New Here ,
Nov 19, 2014 Nov 19, 2014

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Can't open DRM ebooks on my  Kobo aura excepted when  connected to my computer. message oups not authorised  which is not the case, i have an id and the ibook has been downlaeded with autorisation beetween computer and kobo aura.

sorry for my translation

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New Here ,
Nov 19, 2014 Nov 19, 2014

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I am having the same problem, kobo reader is autorised but when I disconnected the ereader from the computer I can not read it.

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Guest
Nov 20, 2014 Nov 20, 2014

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I am having the exact same problem with my Kobo Glo

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New Here ,
Nov 20, 2014 Nov 20, 2014

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Me too. I've restored factory settings  of Kobo Glo, re-installed ADE's, reauthorised, tried different books. Ok when buying books but not when borrowing from a library. eBook loads fine onto computer from  the library but won't transfer to kobo. Looks like it works but we I go to open it (black square only) it says I don't have authorisation. Very very frustrating.

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Guest
Nov 20, 2014 Nov 20, 2014

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Exact same problem. the books open up in Adobe on the pic but just unopenable black squares on the kobo.

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Guest
Nov 20, 2014 Nov 20, 2014

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Downgrade Adobe Digital Editions to Version 3.0  You can download it directly from Adobe's site.  Version 4.0 appears to be incompatible with the Kobo.

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New Here ,
Nov 21, 2014 Nov 21, 2014

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I tried that and it still didn't work unfortunately.

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New Here ,
Jan 09, 2015 Jan 09, 2015

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I have exactly the same problem with my Kobo Aura and Adobe 4.0. The e-reader is authorised but when I disconnect it from my computer (MAC with OSX 10.9.5) I can not open the ebook. I get the following message: "Oups! Impossible to open the ebook. This ebook is protected by Adobe DRM and cannot be opened with your Adobe ID. You must connect with your authorized Adobe ID , and try again."

I  also tried to use Adobe 3.0. It doesn't work and now I cannot get the book on my computer. The new error message is :

E_ACT_NOT_READY

Does Kobo Aura works only with Kobo e-books ???

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New Here ,
Jan 09, 2015 Jan 09, 2015

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A good new !!! I have just downloaded ADE 4.0 once again (3 times in 2 weeks), and miraculously I succeeded in reading the e-book on the Kobo Aura.

I suppose that the first downloading was not correct?

Be persevering.

Good luck.

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