0 Replies Latest reply: Nov 20, 2014 12:24 PM by micjur01 RSS

    Documents I print to CreatePDF do not show up in my acrobat.com account

    micjur01 Community Member


      I have been successfully printing documents using the CreatePDF driver and then retrieving them from my acrobat.com account for months. All of a sudden now, although documents appear to be printing to CreatePDF, and I am not getting a print error, the pdf files are not showing up in my account. What could cause the sudden problem with pdf documents not being delivered to my account?