4 Replies Latest reply: Nov 21, 2014 2:52 PM by pinusnegra RSS

    PP CC 2014 crash on launch

    pinusnegra Community Member

      Hey guys,

       

      I recently purchased and installed PremierePro succesfully. The first day I could use it without problems, everything went fine.

      Later on I was unable to get it started as it crashed upon launch. It says "PP stopped working"...Windows is looking for a solution.

      At first I tried to restart pc which helped, program was launched and worked. Later on when I tried to launch again it crashed, restart helped again.

      One day after the problem still persists but restart does not help anymore, I can't get the software run. I tried to reinstall it but still no success.

      I use Win 7 Enterprise. What could be the problem here?

       

      Please help,

       

      Thank you

       

      Peter