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1. Re: PP CC 2014 crash on launch
RameezKhan Nov 20, 2014 10:13 AM (in response to pinusnegra)Hi,
Do you have SP 1 installed?
Please launch Event Viewer and check the detailed error log for Premiere under Windows logs > Application and paste it here.
Thanks,
Rameez
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2. Re: PP CC 2014 crash on launch
pinusnegra Nov 20, 2014 1:52 PM (in response to RameezKhan)Hey,
Yes I do have SP1 installed.
I hope this is the log you requested:
Adobe Premiere Pro.exe 8.1.0.81 5426694c amdocl64.dll 2.4.650.9 4ddc7b01 c0000417 00000000003a84cc 215c 01d0050ae0125ca5 C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe C:\Windows\system32\amdocl64.dll 213c9244-70fe-11e4-95f3-c860005ef2ed Thanks for the help
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3. Re: PP CC 2014 crash on launch
RameezKhan Nov 21, 2014 3:19 AM (in response to pinusnegra)Hi,
Thank you for providing the information.
Please try this :
Navigate to Your OS drive > Windows > System32 and move the amdocl32.dll file to desktop and see if that helps.
Thanks,
Rameez
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4. Re: PP CC 2014 crash on launch
pinusnegra Nov 21, 2014 2:52 PM (in response to RameezKhan)Thanks for the hint Rameez, you just solved my issue!


