6 Replies Latest reply: Nov 21, 2014 8:50 AM by Larry G. Schneider RSS

    Illustrator CS4 keeps clearing preferences?

    Nick Selig

      Hi all,

       

      My copy of Illustrator CS4 is now clearing my preferences whenever I open a new file. For example, my colour swatches will disappear, my unit preference will revert from inches to points, and the Roland VersaWorks Swatches I need for using a cut contour on a vinyl machine disappear.

       

      I have tried to close it out, restart, and even reinstalled the entire suite. I am stumped and need to get this fixed as it is affected my work.

       

      Any help is appreciated!

       

      Nick