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1. Re: Timeline won't play
Kevin-Monahan Nov 21, 2014 10:28 AM (in response to MJ626)Hi MJ626,
MJ626 wrote:
I have a recurring problem with one project. It's an ongoing project where I need to make new commercials every week. Often, when I open the project, the media loads, but the timeline won't play.
It sounds like you updated your project file to a major new version of Premiere Pro mid-way through your project. It is typically not recommended to do that, and with 2014.1, we are seeing issues with those that are doing so—unfortunately.
Is it possible to move back to your original CC 2014 project and complete it, then update to CC 2014.1 and start a new project? That would be my recommendation. If the same thing occurs on a wholly new project, create a new post.
Thanks,
Kevin -
2. Re: Timeline won't play
MJ626 Nov 21, 2014 10:35 AM (in response to Kevin-Monahan)Thanks for the response. Unfortunately, I can't go back. This is something that I need to update every week. Are you recommending that I just create a new project and start over from scratch in CC 2014.1?
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3. Re: Timeline won't play
Kevin-Monahan Nov 21, 2014 1:43 PM (in response to MJ626)Hi MJ626,
MJ626 wrote:
Thanks for the response. Unfortunately, I can't go back. This is something that I need to update every week. Are you recommending that I just create a new project and start over from scratch in CC 2014.1?
Before you do a test with a new 2014.1 project, you may try basic troubleshooting and see if you can work reliably again. Try these things:
- Sign out from Creative Cloud, restart Premiere Pro, then sign in
- Update any GPU drivers
- Trash preferences
- Ensure Adobe folder preferences are set to read/write in all 3 locations.
- Delete media cache
- If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
- Disable App Nap
- Reboot the Mac
Thanks,
Kevin


