2 Replies Latest reply: Nov 24, 2014 6:33 AM by Oebro RSS

    Serius audio sync problems

    Oebro Community Member

      After my update to CC 2014 8.1 i've experienced big problem with Video audio sync both with directly imported media via media manager and with Conform media fra Ex. AVCHD/mp4 to Prores. the clips starts fine and suddenly they shift audio somewhere between 23-28frames. in another post I wrote that my AVChd files contains audio from other files in both project manager and timeline. when I play from finder in quicktime og importer to other NLE clips are just fine - Please let me know if it's a bug on adobe end or me that's need to do something to fix it.

       

      running premiere CC2014.1, Media encoder CC2014.1. Apple Mac pro 2013, OS X Yosemite 10.10.

       

      Sincerely

      Morten Øbro

        • 1. Re: Serius audio sync problems
          Kevin-Monahan Adobe Employee

          Hi Oebro,

          I have a feeling that something went wrong when you updated your project file.

           

          Do you still have your CC 2014 (8.0) project file? If so, can you reinstall 8.0 and finish the project there? Some people that are updating mid-project to CC 2014.1 (8.1) are getting unexpected behavior similar to this. 

           

          To protect your project file in the future, if you can, avoid updating the project file or your OS while in progress on a project.

           

          Thanks,

          Kevin

          • 2. Re: Serius audio sync problems
            Oebro Community Member

            Hi Kevin

             

            Reverting to 7.0 seems to solve the AVCHD problems for now. but I still Struggle with sync issues when importing mp4. into premiere pro ver. 8.0 up to 8.1. i've check the files in Imovie, in quicktime and sync is perfect in the clips. I've tried to conform to Prores using media encoder but the same thing happens about 3-4 min into a clip the audio shifts aprox. 26frames how can this happen?

             

            I'm now running 7.0 and 8.0 on Mac ultimo 2013 6core, 32ram, dual HD700 graphics, Behringer USB soundcard. OS X 10.10.


            Please help...