6 Replies Latest reply: Nov 22, 2014 12:55 AM by station_two RSS

    Answering a question?

    teddsperling Community Member

      Hi:

       

      I tried sending an email to Adobe, but that didn't work -- they don't accept email.

      I tried the Adobe Chat thing, but they referred me to this group.

      I posed this question to the discussion forum, but I haven't received an answer.


      So what happens now?

       

      Am I out of a legally purchased Adobe Product because Adobe launched another service? That doesn't sound like good customer support, does it to you?

       

      Here was my question -- anyone care to answer?

       

      -- previous question --

       

      Immediately after joining the Adobe Creative Cloud to try out inDesign, my legally purchased Adobe PhotoShop CS5 Extended stopped working. Whenever I launch it, it starts and then stops stating:

       

      -- quote--

      Adobe Photoshop

      An unexpected and unrecoverable problem has

      occurred. Photoshop will now exit.

      -- unquote --

       

      How can I get my Photoshop to work again?

       

      Macintosh OSX 10.1

       

      Thank you,

       

      tedd