This content has been marked as final.
Show 1 reply
-
1. Re: Photoshop CC freezes on startup and has to be force quit, started as a occasional issue not happens every time.
John T Smith Nov 22, 2014 8:30 AM (in response to adam-whiteley)After uninstalling, you need to run the cleaner
Uninstall... run the Cleaner... Restart your computer... Reinstall
-using the cleaner after uninstalling and before reinstalling may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)


